Roots Chicken Shak 1801 East 51st Street, Austin, TX 78723

"I usually order from the Roots inside HEB, but yesterday I was very disappointed with the amount of fries I was given, especially since they cost $3.00. See pic below. The chicken was also greasy and not as good. Very Disappointed. Follow-up: Roots asked me to call them after seeing my review, so I did. I spoke to Robert who stated someone else would call me back from the actual restaurant. I gave him my phone number & haven't heard from anyone. No problem, too many other chicken joints."

"How often do you walk into a grocery store and walk by the food hall without a thought? Well, let me change that for you. Recently, I walked around the Mueller HEB and noticed they have a nice set up called Main Streat Food Hall. After looking at the various vendors, I ultimately decided to get some food from Roots Chicken Shak. I got the Big Bird which is their original chicken sandwich and costs $7.95 and comes with a sweet potato bun, seasonal kale salad, veggies, and herb mayo. Y’all - what a great idea! It tasted great! I was genuinely surprised and it really made me open-minded about food halls in grocers because this was high quality. And it’s no surprise. After doing some research, I find that it’s ran by Chef Tiffany. She was a Top Chef competitor and a Top Chef: All-Stars finalist on Bravo! All in all, I was highly satisfied. Great price, great food, and it came out really fast. Come check them out and let me know what you think! All in all, I gotta give them a 5/5!"

"Wow... the biscuits with spicy jelly is amazing.. The Spicy Bird with sweet potatoe bun is also amazing. You also have to get an order of Duck Fat Fries... This is a lot of food and pretty reasonable price. $16. Great job Tiffany!!!"