Wendy's 10701 Research Boulevard, Austin, TX 78759

"Gross! The female handling the drive thru orders was actively eating while taking my card and handing me my bag of food. I asked for a manager and she said there wasn't one. I called corporate and the line for complaints just disconnects the call once you select that option. Now I remember why I stopped eating there in the first place."

"The woman working at the drive thru here on the Sunday afternoon had an absolutely horrible attitude. The service is also extremely slow here. They had us pull forward to wait for food and we waited for more than 10 mins and several cars behind us had already gotten their food and left. Bad experience here."

"Wrong burgers. Burgers were cold and cheese was not even melted. Over charged and lady did not care. Waited in the drive thru for a while until Petra answered. Like what were they doing there was maybe one other person there. Petra was very rude and horrible customer service. I called the number on recipient to speak with management and can even get through. What is going on at this location. It is arboretum area!!!"

"Totally inept. Ordered 2 combo meals and that took several tries. Forgot drink, straws, fries. Went back inside and she told us we didn’t order a combo. Fast food should not be this hard. Worst Wendy’s I’ve experienced."

"Just picked up my online order around 9:15 PM. Took me 5 minutes to arrive at the store. ALL of the food in the bag was all cold. The fries were stale and so were the nuggets, not just cold, but stale like they had been sitting around for hours. Terrible."