El Pollo Rico

"Ordered a papa asada with beef fajita and was given a gordita. The employee said I ordered the gordita and I couldn’t exchange. Manager came to the front and said the same thing. When I clearly didn’t and have never ordered a gordita in my life. Employee and manager refused to change my order. I am a regular customer at this location and will not be returning. The customer service is poor and they really need to put an English speaker. Also you cannot force someone to eat something they didn’t order. Servers name is Maria and she has the worst customer service."

"We have already tried many different places that have Mexican food, and we always go back to El Pollo Rico. The food is very well condimented and tasty. They are always very polite and friendly. We always used the drive-through, and they are always helpful. It is one of our favorite places to get Mexican food in Manor"

"Foods great and they're pretty quick. My gripe is the lids for drinks. They spilled some of the drinks handing it to me and it spilled in my truck. They were literally coming off with little force."

"We came here on a Friday night through the drive through and it took a half hour from when we got there to when we got our food. There was a pretty long line and we ordered three menu items. We ordered the chicken gordita, chicken flautas, and chicken taco plate. I liked the chicken taco plate the best and the gordita was pretty good as well. The flautas were average. I'll definitely come back but just be aware the drive through is slow. Update: we came back when it was less busy and the service was so friendly. We got the chicken taco plate again and it was just as delicious this time. We also ordered their churros. One order is two large churros. They have this super yummy filling and are the perfect amount of crispy. They are the best churros I’ve ever had, they are so good!"