Taco Bell,

2941 Williams Dr, Georgetown, TX 78626, United States

"Previously rated 5 stars, the service was great, and they helped me take a large order to my car. On my visit last week, however, there were no Napkins. My daughter asked for some, and the employee stated we don't have any. I expect any resteraunt, especially a fast food taco resteraunt, to have Napkins on hand."

"Ordered online and pulled up to the drive through, they informed me they weren't taking orders. I explained that I'd already placed an order and they responded, with attitude, "well I guess you'll have to get a refund on the app, we aren't taking orders. I asked to clarify if they were closed, the response was "no, we're just not taking orders" with no explanation. There were two other cars in the drive through waiting to pick up food and several people inside eating. I guess they just decided to go on strike suddenly."

"It’s not only smooshed at the bottoms of the bag, it’s the length of time it took to get and I was the only person in the drive thru. It’s also the lack of other ingredients that are supposed to be on it. 4 tomatoes and a sorry helping of cheese. It’s not hard y’all."

"These tacos are smashed into the paper. I will take that as a direct insult for my family placing an order and with how hard they were packed in it was intended to ruin my family's meal. I want a complete refund of my $27 and my order to be completely remade and served back to me properly. I'm tempted to press charges against this store location as well. For reckless packaging and for retaliation against us the clients buying food. For $150 per item ruined in bag. That is the entire meal minutes the fryes that is 2x fries that where correct. That's about all."

"This location is not very smart. I went there to pick up some food and went through the drive through. I forgot something and wanted to add to the order when I got to the window. I was told to add to the order that I had to drive around and order again. Huh LOL. I said "I'm trying to give your company more $$$" but she insisted that she would be fired if she added anything to the order."