Mercedes-Benz of Houston Greenway Parts Center

"Great salesperson efficient helpful."

"3rd time of calling and being told to hold then wait for a while then it rings again then hangs up"

"My experience with John Nyugen and MB Greenway was excellent. This location is now my favorite! John’s knowledge of the vehicle I purchased helped me feel comfortable with my decision. My concerns were quickly addressed and it was all done with understanding and respect. Because of this I will always return to John and MB Greenway location."

"Why isn’t zero stars available yet? It is 2022. If you are looking for a shady dealership, this is the one for you. Shortly after I received my lease, I told my sales guy that I do not like it and his response was maybe in a year you can trade it to a vehicle you do like. After trying to trade it they only wanted to offered me 35k when the payoff is 50k. I decided to trade my Mazda and when the sales guy who I got the Mercedes from saw me he yelled at the girl for sealing his customer. I never received a bill, but they for sure sent me a late notice 3 months after I had possession of the vehicle. Even though I paid my invoice they hit my credit lowering it 100 points. I put in a complaint about not enjoying the vehicle and heard nothing back. I also contacted them about not receiving a monthly bill and you guessed it. Nothing."

"It's been some time sence I've brought my car to Greenway. I have a new service advisor Ernesto who is great. I plan to bring my car to Greenway for all my service using Ernesto as my Service Advisor."