O'Reilly Auto Parts
About the Business
O'Reilly Auto Parts is a well-known car repair and electronics store located at 941 North Shepherd Drive in Houston, Texas, United States. With a wide range of automotive parts, tools, and accessories, O'Reilly Auto Parts is a one-stop shop for all your car repair needs. Whether you're looking for replacement parts, maintenance supplies, or electronics for your vehicle, you'll find everything you need at this convenient location. The knowledgeable staff at O'Reilly Auto Parts is always ready to assist customers with their automotive needs and provide expert advice on repairs and maintenance. Visit O'Reilly Auto Parts today for top-quality products and exceptional customer service.
Photos
Location & Phone number
941 N Shepherd Dr, Houston, TX 77008, United States
Hours open
Monday:
7:30 AM - 9:00 PM
Tuesday:
7:30 AM - 9:00 PM
Wednesday:
7:30 AM - 9:00 PM
Thursday:
7:30 AM - 9:00 PM
Friday:
7:30 AM - 9:00 PM
Saturday:
7:30 AM - 9:00 PM
Sunday:
8:00 AM - 8:00 PM
Reviews
"Needed to have my battery replaced and the experience was great. Darnell was awesome. 5 stars and will be coming back here for all sorts of needs."
"The customer service from Alberto was outstanding!! He was friendly, very knowledgeable and well mannered as well. He was working this location today, but commented he is normally @ the one on Lyons Ave in Denver Harbor. If you are lucky enough to have Albert assist you, I am almost positive you will not be disappointed! What a refreshing encounter these days,, to meet a young employee that does an amazing job!! Keep up the great work Albert, you ARE making A DIFFERENCE!! He helped with my wiper blades, cabin filter and def!!"
"Carlos and Darnell were extremely knowledgeable and helpful. They changed the battery in my car in no time. I will be coming back to this location! Would definitely recommend."
"10/10 experience - I will return! Upon walking in the store I was greeted by the entire staff and asked what I needed assistance with. After letting them know I simply needed filters (engine and cabin) Darnell was able to grab them from the back for me. Amazing customer service on his part by the way! I really appreciated the help and saved $80 by grabbing the parts myself instead of going to a shop. Would highly recommend for all your car needs as they’re a trusted, well known brand anyway- but this location had great customer service as well!"
"Oh Cynthia I'm sorry I'm such an inconvenience for you when you and coworker are just sitting there gossiping. Yall didn't wanna help me or the other customer that wanted help with windshield wipers!!! I came in for the oil filter special and 1st you tell me you don't have that filter for my vehicle and then you you change it to we don't have that oil for that vehicle. Funny thing is that I have purchased the O'Reilly oil from yall many time for my specific vehicle and filter from my local store where they treat me well but I figured why not? I was in this area let me stop in here. Never again!! And you are 1 of the managers. What kind of business are you running? Yelled at me about ill be waiting for your call to report this incident!! Very rude and condescending, Ma'am. Im sorry i didnt remember what oil can go in my vehicle but you know what i dont work at a part store. You do!! I was very respectful to you and that's how you treat your customers. Holly Wow!!!"
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