Saltgrass Steak House

"Service was great. Waiter, Roberto, was friendly and professional. Food was amazing. The view of the lake was spectacular."

"Fantastic experience all around. 10 out of 10. Thought we had about $175 dinner and it was half that. Roberto is a great server and person. Thank you for a really great time and dinner."

"I love Saltgrass! I’ve visited many locations, but this one, gorgeous! Of course, they are consistent with their foods. You can always grab a great steak and have a Texas Tea! This location is located near the Galleria in Austin. Thank God I had an opportunity to get there before the dinner crowd so that I could grab some great pics. The staff is simply wonderful, and very friendly. Of course, the geese in the pond enhanced the outdoor scenery beautifully!"

"SHARP METAL WIRE IN FOOD Tl;dr: A half inch long piece of metal wire was embedded into the batter of a chicken tender, and it pierced the roof of my mouth. I wasn't going to post this, as at first, they seemed to be rather concerned and wanted to make it right, but today, after over a month of their "review", their "make it right" move was to send me a $35 gift card with a hilariously short expiration date. SO - hi friends! Time to air out some dirty laundry! Simple as the photo - I bit into a chicken tender, and met the sharp side of a small piece of metal wire with the roof of my mouth. Light bleed, cleaned the wound, called the restaurant to ask them to check it out. After all, I'm lucky, and I didn't swallow it. This would have been a WAY worse event had that happened. The restaurant got back to me that "they had no idea where it came from", and told me corporate would reach out and asked to send photos. I sent photos, and even offered to bring it in so they could match it up with items in the kitchen, but they weren't interested. Their corporate person called me a week later, clearly in damage control mode, tactful to ensure no lawsuits, ruling out that I didn't make a doctors visit and such. Again, totally fine, typical procedure for hospitality. But what really hit me as a slap in the face, was that the lovely lady on the phone offered to compensate me with credit at one of their stores for the trouble. Sounds great! They have other restaurants in their hospitality group, and she let me pick a preference from a list of restaurants. Then, I hear nothing for over a month or two, until today, where I am handed a hilariously small dollar amount, that didn't even cover the cost of the food I paid for. What a joke. Another restaurant that views their audience as cattle, and despite pulling significant revenue, still retains cheap consumer care practices. $35 isn't enough to cover a meal for two, and hardly worth my time, or further risk of injury. So you can keep the $35, thanks."

"I was not impressed with the menu, it's not unique and didn't taste good. I expected more from a higher end steakhouse. Food was cooked comparable to chilli's. The green bean side dish was deep fried and oily. One of the plates that had sweet potato fries was cold. The only thing I liked was the tortilla soup and the mushroom appetizers. Service was great, all the staff, and our server were friendly and attentive."