francesca's 214 State Street, Southlake, TX 76092

"Awful customer service. Tried to try something on in store and needed help from a friend zipping a dress up and we were kicked out of the fitting room and she was so rude to us about it and was saying we need to hurry up in the dressing room when my friend was trying on clothes."

"We were never greeted or offered a fitting room. I get that it was a Saturday but the girls working there seemed like they could care less about customers. The Tanger outlets location has amazing customer service and we will take our business there from now on."

"My daughter and I visited this location on Saturday (9/24). The store was full of shoppers and the girls behind the counter were so unprofessional. There were four girls at the time of our visit and all they did the entire time we were in there was gossip and talk about one of their fellow employees. As a customer, I don’t want to hear this going on as I shop, but second it felt like I was witnessing a real life episode of mean girls. They never stopped gossiping long enough to greet a customer, offer a dressing room or even interact with the many clients they had in the store at the time."

"Savannah(I hope I’m spelling her name right) and Avery were so sweet and helpful.great customer service. I went in there looking for clothes to wear for date night and they graciously gave me their opinion when I asked for it. Thank you"

"I came in hoping there would be someone who could assist me in finding something my fiancee would like, as I have no sense of fashion. Luckily a shorter lady with red hair listened to my predicament and helped me find a blouse that made my fiancee very impressed with MY fashion sense. I appreciate you, nice lady!"