The Home Depot 1151 Bridgewood Drive, Fort Worth, TX 76112

"absolutely a joke. The assistant manager “Chief” does not deserve his job. Long story short another Home Depot store made a massive error with an equipment reservation so we drove an hour out of our way to rent from this location. Thinking that Home Depot as a chain store would back their customer service standards and assist adjusting a rental term accordingly was a mistake. He said “ you didn’t purchase from my store so if I make the adjustment, then it will look negatively on my store” proceeded to give a know it all smirk and in general being super disrespectful. Without even ending the conversation politely, he just walked away. I genuinely hope that somebody higher than his position will have a talk with him. until then, everyone should go to a different location and not this one. heck, even better, just go to Lowe’s."

"Called for help getting the price of a steel pipe wrench and was transferred to someone who literally just kept saying "uh I don't know" then when I asked can you please find out he placed me on hold for 25 min. I'm still on hold I'm going to see how long before they just hang up. I'm recording it to place on on my page of the most non helpful customer service out there."

"Very helpful staff. All my questions were answered to the best of their abilities each time I went there, and staff members were very eager to help me if I encountered any issues. Sadly the keys I tried to copy for my mailbox have still not worked, even after going back and trying it again, so I just gave up. But other than that, everything had been amazing."

"My boss and I purchase 36 4 by 8 sheetrock. We were hoping to get help from The Young to employees doing nothing since we're both 60 years of age. However they did not even offer to help and just stood around doing nothing. Lowe's out in hulen loaded all 36 4 by 12 ft sheetrock for us."

"Pretty decently stocked although there have been times when I have to go to another location. Never had an issue with pick up orders or returning something with the receipt or looking up via my card on their end. I can almost always find a product where the store website says it will be, so it's nice that they keep that organized and up to date. They could use some more self checkout spots as there is frequently a line to checkout. Other than that I have had pretty friendly/helpful interactions with the employees whenever I needed help."