Arby's 3237 Harwood Road, Bedford, TX 76021

"The employee who helped us at the drive thru window was extremely upbeat and cheerful. Really made me feel great. They also got our very large 8-person order with multiple special requests completely correct, which is rare for us since we are such a big, picky family. No complaints on the food quality - it was as good and fresh as any other Arby's."

"If you ever find yourself contemplating a visit to this Arby's, let me be your guiding light in this abyss of absolute hopeless despair. Upon entering, one is greeted not by the aroma of freshly roasted beef, but rather by the pungent stench of neglect and decay. Approaching the counter you realize that with each step, the unmopped floor holds itself to the bottom of your shoe, and blinded by your hunger you think to yourself, “This probably won't get any worse.” But oh, the true horror awaits only a few steps away, revealing itself only after you’ve been fooled into paying for your order. Behold the soda machine, a veritable breeding ground for vermin and disease. Amongst the syrup laden countertop lies a treasure trove of actual rat droppings, and the absence of God’s presence truly begins to unfold before you, as you now wonder to the least dirty table you can find. But what of the staff? They are but spectral entities with vacant stares and indifferent attitudes. One could sooner strike up a conversation with a particularly unresponsive rock than elicit any semblance of customer service from these wraiths Your food is ready; time to eat. Lukewarm, dry, and desiccated, you drown your sandwich in sauces to regain some semblance of edibility, and with the poorest decision of your life, take a bite. It is only with post-hunger clarity that you begin to fear for your health as you must now clench your cheeks and waddle back to your car. You are now in a race against time as your body rejects the unholy offering. Save yourself the anguish, and likely hepatitis too, and steer clear of this Arby's. If this is what they’re willing to show you, then the sheer magnitude of filth and neglect behind the counter can only be imagined by those who have witnessed the horrors of war."

"When inside got a number one double and a number 11 two large fries. The 11 was okay the fries were all pretty stale hard and the number one almost half of the meat was too tough to chew like it been sitting out for a long time. The guy inside at the counter I think it was the manager he was friendly and helpful he got the soda machine stocked again, and it was clean inside and I was served fairly quickly."

"The gentleman working the inside was very pleasant and made my experience very nice! He brought the food out to the table like a restaurant! I even saw him go over and hold open the door for an elderly couple he saw walking towards the door. My Beef & Cheddar meal was delicious!"

"Classic alternative to burgers. Classic Roast Beef sandwich was the choice of the day but the entire menu looks appealing. Service was quick and pleasant. Condiment station was clean and well stocked. Dining area was spotless. It is fast food, but it is done right."