Jerry's Buick GMC Service 3100 Fort Worth Highway, Weatherford, TX 76087

"Do not take your car here. If this is the customer service that GM stands on then I will never purchase another GM vehicle again. Brought our car in on a Friday, had decent communication with our Ashley our service advisor and then all communication stopped. My husband and I called Ashley and left messages which she didn’t respond to. It wasn’t until we escalated the issue to other managers on Tuesday that someone gave us an update. My husband called back again to speak with Ashley but was transferred to her voicemail with no return call. We then decided to pick up our vehicle and take it to another GM dealership to complete the repairs. Don’t not, I repeat do not take your vehicle to this place."

"The sticker on the window does not reflect the correct return mileage to have the oil changed. The dashboard indicator that reflects how much oil is left was not changed back to 100%. However, the technician was promoting extra services that would total over $600. I have a hard time giving Jerry’s Service Department more money much less trust them to do any more work on my vehicle."

"Fast, convenient, and friendly service. Laura made sure all of our requests were met by going over the vehicle when we picked it up. She provided pricing for some future service items I want to have done. And she gave me a print of our service history."

"Jerry’s GMC service was great as usual. They did a routine oil and filter change and also found a screw in one of my tires. I believe getting routine service at Jerry’s keeps my vehicle in great condition. Thanks to Henry Emerson my service rep…he takes good care of me and my truck."

"Great service. I've been a loyal customer at Jerry's 30+ years. As far as service I only deal with BOB MURPHY, great guy and always helpful. Always answers my questions without delay. Always has a great attitude toward customers. The car you mention belongs to my wife, 'B' and she deals with Bob like myself. The last 10 cars/trucks I've owned were bought at Jerry's."