Taco Bell 681 Fort Worth Drive, Denton, TX 76201

"It took an hour and a half in the drive thru to get 2 burritos. I watched one guy drop off a bag near the window (I knew it was mine) and no one handed it to me for another 20 minutes. I really wish I was exaggerating but I honked and yelled but to no avail. The person who eventually handed me my food didn’t even say anything or look my direction. I can tell the staff was in the process of cleaning which I totally understand but an hour and a half is ridiculous. Honestly this was my sign to be done with Taco Bell, I can make burritos at home lol"

"I hate this location. I understand that they are busy, but they never prepare my order correctly. My quesadilla wasn’t even heated all the way through for the cheese to melt and It wasn’t even cut through. The nacho Bell grande chips were soggy. I’m thinking that dish came out first and sat on the counter until they finish my second order."

"From beginning to end, the service at this grueling establishment was simply intolerable. For starters, they had no Grilled or Fried items (that’s the whole menu????) we then attempt to spend our hard earned cash in 3 orders, to which Kelly F. Replies “I ain’t doing 3 orders in my drive thru.” Once we receive (almost) all of the burritos, the poor pathetic food items looked like they had been run over by a bus. I am convinced they pulled the ingredients out of the fridge, sat on them, and put them in a paper bag. Worst Taco Bell experience I have ever had. The staff was no more pleasant than a stick up my rear the second time through as we retrieve the remaining food items we had payed for but weren’t given."

"Placed an online order 15 minutes before I got there. Took 20 minutes to get my food. Upon handing the order, staff didn’t greet or say anything about the wait. On top of that, order was missing things. Secondly after waiting 20 minutes, they refused to give us sauces that were ordered through the app and told us to come inside for further assistance. Don’t expect too much from college students working at a job they do t care about. Poor service."

"Nice and convenient spot location. Food prepared well but service is not of the standard. Employee gave me the wrong food and I feel blessed but I double checked him and really hit a lick - I don’t really mind a few $1-3 dollar items I did go in with a big appetite. Fries were good, the other person’s order they gave me was alright. I think they just need to train better or find more competent staff."