Mr Gatti's Pizza 2121 West Parmer Lane, Austin, TX 78727

"I actually enjoy the pizza here quite a lot, I always found it to be quite delicious. However the workers here are so rude. I called to make an online order, and halfway through the order they told me to give them a second. I waited and after about 15 seconds a different person, claiming to be the manager, came on the phone and started yelling and cussing at me, saying that I was rude to the workers in the past and to never bleeping call again. They then hung up. I have never made an online order from this place before, so I'm not sure what that was all about, but that interaction was enough to tell me that I wouldn't trust the people that work here to be the ones handling my food. Such awful customer service, and even in person I've noticed the workers would have an attitude. I won't be coming back to this location."

"This is one of my local Mr. Gatti's and by far my favorite in terms of quality and service. I've gotten take out from here for years and the staff are fun, engaging, and extremely involved in making sure orders are correct and customers are happy. Jason and Cherry run this place and they are fantastic management and it shows in how happy their staff is and how consistently good their food quality is. 10/10, I'll keep buying pizza from them. If you ever have a problem with their food or your order, talk to Jason or Cherry; they're serious about taking care of their customers and earning repeat business."

"I've been going to Mr. Gatti's Pizza places for about 50 years and have never been disappointed. There use to be a 2 story Me. Gatti's on Congress Avenue in downtown Austin and when I was a kid and my mom was working downtown, I would walk down there for lunch. This location is a takeout only but it's still a great place. We were in town visiting someone and stopped in to get a large pizza. Place smells great and the staff was great. Ordered at the counter and the pizza was ready in 10 minutes. I'm amazed at how the taste and quality has remained the same. I always choose the original crust."

"Melissa was the first person to serve me & she always goes above & beyond. The food, service and timing is always perfect. Assist. Mgr Cherry and Manager Jason are always helping and making sure everything is running smoothly. 10/10 A+ Service. They know my dog and I on a first name basis!"