Chipotle Mexican Grill 321 East US Highway 377, Granbury, TX 76048

"First time experiencing Chipotle, service was fast, however unhelpful. Food was good I'm told, I was not warned of spice/hotness and only got one bite. The steak was full of flavor and tender, however my stomach cannot take the basic heat here. The inside was very clean and nice."

"The food here is good but some of the employees are pretty rude. 3 different times that I went there I stood waiting to be helped and employees kept walking by and not 1 of them acknowledged me until someone finally came from the back to help me."

"Staff is very rude. I come here when I can, tonight I got off of work early enough to stop by on my way home. Doors were locked before 10pm and when I got in my car I could see the staff mocking me for checking my watch. Incredibly unprofessional, I work service industry and at my place of work we take very customer until it is closing time. Even if is 2 minutes before. And we certainly don’t mock them. Don't think I’ll be coming back here."

"I had such a pleasant experience there. The employees and the manager were very nice and helpful as well. The food was plentiful and very tasty. The restaurant was very clean. The environment was just enjoyable. Great place to take your family to anytime."

"My host “Neyda” was INCREDIBLY rude. I went in to order two burrito bowls, she wanted to do both at the same time and kept putting incorrect food items on each one, then asking in a condescending tone “Do you want me to take that off?” After I apologized several times even though I was explaining in the best way possible which one needed what ingredients etc. She then huffs and puffs when I ask for a side of queso before checking out, while rolling her eyes. I’m in the middle of paying and she’s already telling the next customer his amount and I was still trying to get my bag etc. She never asked if I wanted a receipt just walked away, didn’t say have a good day, and rolled her eyes the entire time. Horrible service. Leave the food industry if you’re going to be rude to customers who are not rude and are just trying to get lunch."