The Teahouse 3536 Highway 6, Sugar Land, TX 77478

"I have been patronizing The Tea House for years at various locations, and each was a good experience. The staff is friendly, and makes me aware of rewards, etc. Great customer service of foremost importance. And, yes, the beverages are awesome!"

"I've probably tired at least 10 other bubble tea spots around town and Teahouse is hands down the best! My go to is Passionfruit green tea and Matcha cream tea. The flavor is always on point and the best part, vegan jelly! I can't have gelatin and this is one of the only spots I've found that caters to this. I probably come here once or twice a week. And I like their rewards program! Another plus, they just launched an app which makes it that much easier to order in advance. The only downside I noticed today was that my free drink didn't transfer over to the new system. I'll be asking about it my next visit, but I'm hopeful they will accommodate. The staff is always very friendly. I've gone in 10 minutes before closing more than once and they never turn us away."

"I come here all the time, and I only use my free drinks when I really need to - being a broke college student. I have never had an issue with this in the many many years I've been coming here. I loved the place so much that I even worked here for a little. Today I walked in, ready to use my free drink, and instead it said I qualified for $15 off $100 catering. It has never shown me that before, and when I asked the employee (who was very sweet), she asked around and they said they got a new system that does that once you surpass a certain amount of drinks. I said that I never knew that and they said they didn't know it either. How are the workers that use this every day not going to know about their own POS system changing? It was crazy how the staff looked as confused as I was when seeing the offer on my screen. I asked if there was a way I could still get free drinks, as I spent a LOT of money to get those free drinks. And a lot of the employees know how often I come there, as they still know me by name and take my order when I get there. Obviously, if I had spent enough to do the $15 off my $100 catering, then I had MANY free drinks to use, but instead it changed it to some stupid catering "offer." Every person who comes in can utilize a free drink, but not every person will use catering. Isn't it common sense that if I reach the highest level of "awards" I should have free drinks? The lady even said that the new thing is that if you surpass 5 free drinks, then it turns into that. So it's CLEAR and OBVIOUS that I had those free drinks, otherwise why would I get the offer. Even upon bringing this up and one of the male employees said no, he basically just shrugged it off and it felt as if he was saying, "That's not my problem." Well it is, if the company can't inform their employees about the new system AND they can't realize that 5 free drinks into another offer is STILL five free drinks! I have never heard of a place where your free drinks get taken away after a certain amount. That's absurd."

"I always come here to do some study, homeschooling activity, arts and editing. This place is my heaven haven because it caters to my activities that needed focusing and clear space. The servers are very friendly and accomodating. The food & drinks are perfect. Overall, I give it a 5-star for meeting my expectations."

"My daughter and I came here to try it for the first time. Our drinks were ok. They tasted watered down to us. I don’t leave a ton of reviews especially if it’s something small like the drink being watered down. Unfortunately when we got home my daughter discovered bugs (fruit flies maybe?) in her drink. Obviously both are being thrown out now and who knows what we ended up slurping down. Super disappointed."