Starbucks

"I order a decaf and it was white and then I wanted to prove to this lady that it’s not white like that so I went to the Kroger store and went to the Starbucks their and got the same thing and it was brown and had Carmel everything was right so I prove to her and then they said Oh we are going to report that star bucks. (FYI)her name was Tanya and she was the manager"

"I placed an order for a coffee at 8:30 AM. I reached the store at 8:45 AM although my app said that the drink will be ready by 8:49. However, at 8:55AM when I reached out the barista, she told me that they had backlogged and she doesn’t know when my order would pull up. I finally got my drink around 9AM with only 90% of coffee on my cup (not even a full cup) There no point in ordering ahead here, you better go to a cafe and they’ll serve you faster"

"I have never had such a worse cup of hot chocolate in my life. There was almost no chocolate flavor. Unfortunately, I had ordered 7 of these for my large family. Additionally, I previously had some other beverages during an experience with my spouse earlier this year which were ok, but not worth $8 each. Lastly, the service was not super fast nor friendly. I am fairly certain I will not be returning to this particular location as both experiences have been lacking (especially considering the premium that is paid for this product/experience)."

"Bad service, had called to cancel an online order after I noticed I placed it at the wrong location. I was told to drive to the location in order to cancel and get a refund. Asked to speak to a manager and they stated they were the supervisor…. keep the 4 dollars won’t be coming back. The location I was at understood and took care of me."

"Worse starbucks experience i’ve ever had, first of all I had to wait 20 minutes on two drinks and the drinks weren’t even good. Got a strawberry açaí refresher wasn’t even filled up to the line and didn’t add all the scoops I asked for. Second drink didn’t even have whipped cream and it was a frappe had to ask the lady to add some and she barely put some. The frappe tasted odd, will definitely not be coming here again."