Domino's Pizza

"I placed an order for delivery at 7:45 PM. It is now 10 PM and I still don’t have my food. The first order went out for delivery about 30 minutes ago and was delivered to another location. In the notes, I asked that the driver bring the food to the guard shack and the food was delivered to a place that doesn’t even have a guard shack. Thanks delivery driver, Daniel. I work at DART it’s not that hard to find."

"Blaine was extremely rude. Walked in asking to order a pizza with a discount code for carry out and said it was only online (I know for a fact that he could’ve applied the code as I’ve done this before in other locations. So I sit down and order it on the website and mind you I’m the only person in store. So I wait for my pizza and my name was the only one in screen and he asks me for the name of my order when the only carry out pizza is finished as if he didn’t know I’m the only one that had placed an order. He wasn’t friendly or kind at all, didn’t seem like he wanted to be there. Pizza was 7/10 I’ve had way better dominos before. Ham has a smell to it but oh well. If I didn’t like dominos this bad I wouldn’t have sticked around for my order. This is what’s left of my pizza"

"Placed an order online for 2 pizzas and 3 orders of wings at the Waxahachie store. Wait estimated was an hour and a half, no big deal. When we went to pick up the order was told it would be another 30 mins, it's Saturday your busier days for sure, no big, we'll wait. Over 40 minutes later go to the drive thru met by an obviously intoxicated employee who acted confused and bewildered by the whole interaction. He left and came back said it would be another hour and a half. Was told my only option was to wait or cancel the order, but would have to go in to cancel the order. I opted to cancel the order after this absurd wait and zero empathy for the situation when I was just trying to get dinner for my family. The girl who claimed to be the manager refused to give any names or numbers of individuals who might be able to remedy or stop this situation from happening in the future. The owners and management of this facility need to do better, however, for all the terrible reviews I have been reading this appears to be the norm for this location."

"Ordered a pizza it was full of sauce and taste gummy it was oozing out.. I took the pizza back.. I asked for the pizza to be remade.. they refused said they’ll refund the money. I said I don’t want a refund I just want it made over. The manager refused to come to the phone or window once I got there. They refused their names and handed me a sales receipt. I said I need a receipt showing it will be refunded he said he gave me the receipt. I was like no this is what you handed me. He closed the window I had to call the police for his name Incase my money don’t go back in my account. Smh very unprofessional he had condescending smirk, and rude of the top! They wouldn’t even give me the GM information… I did get. an Email showing a refund… I have ordered with Dominions over 25 years and never had a manager say he was too busy and refused to come to the phone or drive up window. The employees are comfortable with poor service because the lead is unprofessional."

"Well I ordered my dinner at 4:00 pm on a Friday afternoon, and it was out for delivery by 4:30 pm, got it around 4:40 pm or so and everything was exactly how I ordered it. The cheese was super gooey and cheesy both on my pizza and cheesy bread and arrived hot and fresh! I’m very satisfied!"