Pollo Feliz El Paso

"The food is always awesome, but the atmosphere with the supervisors is really uncomfortable. I've noticed one of the young supervisors with glasses and curly hair rushing the workers and she doesn't help them whatsoever. I've noticed all the times I go in that she is sitting down eating and doesn't let the workers go on break. The owners should really take a look at this problem,workers are people not slaves. The workers really look uncomfortable with her."

"Ordered food just before closing. Through the drive thru, chicken was not in the bag. They gave me a bag with all the sides and salsas all the fixings but chicken was missing. Came right back a few minutes after closing I can see the employees inside and they wouldn’t open the door. The phone was off the hook so you couldn’t call or leave a message. They even turn off the lights and hid in the back. The bad part is that we never had an issue with this place."

"C'mon Man, having to wait 25 minutes at the drive thru. No other cars in front. Chicken pieces are so small and lack the good flavor it used to have.Charo beans are mostly water and lack flavor as well as the rice. And the tortillas aren't that great either. Way too expensive for what you get. I will not go back!"

"Chicken size not worth the price will not go there any more suggest look in bag order before leaving Alameda store no rating ."

"Love this mexican grilled chicken. I would eat it every day!!! Familiar with some of their Juarez locations... so I can say I am a fan!!! Their drive thru customer service definitely needs a lot of improvement."