PetSuites Indianapolis Northwest

"Morning staff are consistently unprofessional and rude. Make faces and roll eyes at a basic request to feed our dog who is going to be at daycare for 9+ hours. Maybe they should consider limiting the number of dogs they can handle in one day when staffing isn’t appropriate. Don’t run a daycare if you are so understaffed and cannot handle the responsibility of letting dogs play. As far as what happens to your dog when you drop them off for daycare is unknown. The incompetence of everyone is evident as soon as you walk in. Got our pup home from her most recent visit and have never seen her so visibly stressed out. Would avoid this place at all cost. Find alternatives for daycare!"

"My dog ​​was left for a grooming, she was there for all day and it wasn't done. The approximate finishing time was not respected, when I asked about how long it would be ready one hour and half before, they said to take her and come another time. They didn't offer me a spa day so food could be provided for her (which is why I was worried and didn't know about the service). the bath service would still have been charged if I hadn't complained that the service I left for her wasn't done. And what bath? She had a dirty face. she was stressed and out of breath. do not leave your pets with them."

"I bring my almost 2 year old golden retriever quite a few times a week for Day Play and it is on the list of both of our favorite places (she sleeps so hard after!!!)! The staff are friendly and caring and I never worry about my pup when she’s there!"