Loving Hearts Pet Resort

"The last 2 times my dog has stayed here with instructions to give him his meds in the morning and also left him more food and treats than he eats at home. He came back home with no food but 4lbs lighter than we left him and 4 out of the 5 pills that they were instructed to give him. We also had a note in our bag with instructions or notes for another dog with the same name. So not sure if my dog got any of his food at all and the other dog got it???? Sorry to say the first time I didn’t say anything but 2 times, he won’t be going back here! A 25lb dog shouldn’t lose 4lbs in 5 days unless he’s starved!"

"My dog had access to the outdoors whenever he wanted all day which is good for him. The staff is nice. I think my dog was well cared for while there. I’d recommend"

"They do great with our dog any time we've left him here. He's always excited to go!"

"Employees are friendly and always glad to see us and our dog when we come. They follow directions very well. Our dog is always happy to see them as well. I think he is treated very well here."

"We left our 2 cats and dog here for 7 days. When we got back, we found the cats had eaten 3 times since we’d left them in Loving Hearts care, which could easily resulted in liver failure for felines. Their website erroneously states they will offer other food in an effort to encourage animals in their care to eat, but this was never done and we were never contacted. Both of our cats had lost a significant amount of weight considering the 7 day time frame. My husband also noted that there was no solid surface for the cats to walk on in the kennel (he described the kennel the cats were in as being similar to coated chain link fence). My poor dog came home REEKING of urine. He had apparently peed on his bed and blanket we sent with him. He does not have accidents if he is allowed out a couple of times a day, so this is very unusual for him. We had to throw both items away and give him a bath as soon as he got home. We paid for 4 nature walks while he was at the facility, but judging the condition my animals and their items were in when they got home, I doubt he got one walk. We are super upset and would recommend looking elsewhere for pet boarding."