SERVPRO of Indianapolis West

"Ok, early February, we had water in our basement. It was terrible and an even more frustrating experience. We had extensive water in our basement. The whole basement had water. We called our insurance company State Farm, who referred Servpro for water mitigation. Well, they came out right away with equipment, humidifiers and fans to dry our home out. Mario and Orlando were the employees that we dealt with the most and who oversaw the project at our home. This team, lead by Mario and Orlando, were professional, empathetic, and addressed every concern of ours. At first, I was skeptical, but they dried our home out, cleaned it up, repaired anything that was damaged and got our home back to normal. They came everyday to evaluate the drying of our home. I could not have asked for a better team to help with water mitigation. I would have gave them more stars if I could. I would recommend them for any problems with water in your home. I know sometimes it was frustrating, but Serpro's team of professionals got our home back to normal. Thank you Mario and Orlando!!!"

"My family had a bad flood at their house so we called our insurance which led us to Servpro! Within a hour technician Jay called and came out to make sure that everything was done to our liking! We still are actively receiving service from Servpro but so far everything has been done fast and effectively! Thanks Servpro!"

"We had a fire at our house, and ServPro was there within just a few hours. They were quick to respond, professional and extremely hard working. The team was led by Karla, Sheldon, Stefani and Eduardo. They were AMAZING!!! Their communication was top notch, always letting us know what was going on. They made a very stressful situation a lot easier for us. We 100% recommend Karla and her whole ServPro team!"

"Santiago, Eduardo and Steve all were professional, timely and respectful of my home. They were quick and efficient and paid close attention to the areas of damage. Looking forward to working with Servpro to resolve my flood issue!"

"Our warehouse had a fire sprinkler burst at night and flooded a large area. Servpro came out and removed the water before the morning work crew came in. No work time was loss."