L. D. Smith Plumbing 2400 Southeastern Avenue, Indianapolis, IN 46201

"Zach and Mark arrived on time for the tankless install today. It went very smoothly, no hiccups. Mark, the senior associate, asked for my input when needed, and I'm very pleased with the install. Both were very considerate of doing everything possible to keep the house clean while they were in and out, which was appreciated. Looking forward to the benefits of the new unit. After shopping around for a tankless unit, J D Smith plumbing definitely impressed me with an overall great experience from start to finish. From my dealings with Elizabeth, Eric, Mark and Zach, I think I've found my new go to plumber! (My previous one retired; he recommended LD Smith, and I'm glad he did!)"

"Greg did an excellent job replacing our hot water heater. The work was completed in a timely and professional manner. There was a small issue with a broken button which he brought to my attention. He was kind enough to let the plumbing company know so to schedule a second visit for an easy repair. Would highly recommend!"

"Joe, Mark and Zach did a fantastic job re-piping my house and replacing and installing new toilets. From the first meeting to discuss my plumbing issues, Joe took extra time to show and explain to me what the issues were and gave me 3 different scenarios with pricing for fixing it. When they came back today, Joe and his crew took that same time to explain everything to me. The toilets were a last minute decision and they made the whole process so easy. It’s not everyday that you meet someone who is so passionate about what they do. Joe, Mark and Zach showed passion, knowledge, patience and determination to get the job done right and quickly. I cannot thank them enough and will use them for any future issues I may have."

"We’ve used LD Smith since we moved into our house 7 years ago, and they’ve been consistently wonderful. Our water heater cracked, and they were out to assess the issue within a day. The very next day Wes was here to install the new one we selected - he was prompt, very friendly, and did a great job. Couldn’t be happier, will continue to be a loyal customer."

"This whole process has been great! I put in a request online, and Elizabeth was able to call me back that day and schedule an appointment. Eric came out and inspected my issue, making sure to explain what he found while showing me pictures of the leaks/damage. Eric B. was able to give me my options and schedule an appointment for the work to be done in less than a week! Nick K. and his team arrived and got straight to work making sure to loop me in the process to let me know what they were doing and ensuring that if I needed access to anything while they were working, they made sure I had it! Everyone I talked to and worked with in this process has been amazing! And now on to the work! Everything works so much better and looks good. They left the space so clean, and I’m excited that a major home improvement has been completed! That you to everyone who had a hand in making this a great experience!"