Crown Jewel

"I have a tech ring that lights up and vibrates to alert phone calls, texts and also tracks steps, distance and calories burned. Almost a year ago, the band/shank completely separated from the setting/stone. I took it to several jewelry repair shops, even ones in Los Angeles, Cincinnati, Detroit, and Mexico and was told there was no way to reattach it without damaging the circuit board. I finally found Indianapolis Crown Jewel, Inc., and decided to have the ring repaired, even if I was unable to use the technology: it was basically useless broken and, at the very least, I would still have a very attractive piece of jewelry to wear! However, they were able to fix the ring without ruining the smart features. As soon as I brought it home, I was able to charge it and it’s working fine!"

"Took my watches in because the batteries were all dead. They took a look at them, gave me a price and had them all done within hours. Reasonable price. Friendly service. Good work! Will definitely return."

"I went it to get my diamond bracelet repaired but they ended up loosing a diamond in the process. They offered to fix there mistake for free and still charged for repair. I was told to pick it up the next day after the diamond was ordered. I picked it up and the diamond came back out and bracelet broke again the same day. This is not professional and I could only imagine what they are doing to our item's in the back may be switching out our valuables for less valuables this place is not a good look for my community. I hope all is well and they grow someday to a actually business instead a scam store."

"brought my 1000 dollar movado in to have the battery changed. it hadn’t died yet, but i was pretty sure it was due. 15 minutes to change it out i was told. 15 minutes later my watch was given back to me dead broken. was told the ‘movement’ needs replaced. turns out the ‘movement’ is everything inside the watch. i have not been able to get over that i took my working watch to a WATCH REPAIR shop and it was given back to me broken. just a hunk of metal on my wrist. they offered to fix it for free and even had the part there, but couldn’t be bothered to do it same day so i would have to wait the weekend to have my busted watch fixed. if they can break it by changing a battery, i don’t want to know what the hell would happen if they had to swap the internals. who knows, i may never see it again! so now because i’m paranoid of having my watch broken and told to go home with it again, i have to send my watch that doesn’t tell time straight to movado to be fixed. just to get them to look at it is 150 bucks so i can only imagine what they will charge considering it needs its guts replaced. imagine going to a mechanic to get your oil changed and they give you your car back with a blown engine and say they can fix it after the weekend. aside from that massive failure in customer service, and the massive failure in service as a watch repair shop, the place was fine. that’s what i get for driving 40 minutes to support a small business. burned."

"A link on my watch came loose. They fixed it in less than a minute, and the owner didn't charge me for the simple repair. If I ever need more work done, coming here first. This is how you earn repeat business."