KAY Jewelers

"Well, me and Ms Sally have been friends. Every since I started in high school, I used to be one of the employees at service merchants dice and although she is now a manager at Kay's. It's just like old time friends getting together. But she always show me some elegant pieces when I go up. She knows what I like. She knows what I'm looking for. And every one else in the store that helps service me. When she's not there they go above and beyond and they provide excellent customer service."

"I came into Kay’s looking for a gift for my daughter in law. I was looking for a locket an I met Jocelyn Gamblin. She let me know there were no lockets in the store but I could order one. I did not want to do that. Jocelyn took the time to get to know me an my daughter in law by asking questions that would help in finding not only a perfect gift but a gift that means a lot to me to give to my daughter in law an hopefully mean just as much to her. I can not thank Jocelyn enough for all her help a the amazing personal gift I left with."

"i normally go to the circle center mall where the majority of workers are black who gives us a warm welcoming greeting. i and my grand daughters walked into your store we got ugly looks like we shouldn't be there especially from the heavyset white girl. but i smiled at her so she'll know i saw that look. but the young guy and slender built lady treated me as if i was special. their customer service was 100 plus they went above and beyond to help me. i think the manager was there she was nice to. i would have given 5 star if it wasn't how i felt when i walk into your store. i'll be back in a few weeks."

"I was kindly greeted when I entered the store. The salesperson who helped me was courteous, conversational and helpful. My credit application process took only minutes and my sale was complete. I will def return to that location."

"The Assistant Manager Jocelyn, was really wonderful. I came in with several broken pieces and repairs. She really helped me understand the value of having a warranty on my jewelry. We had some bumps in the visit but she did everything to help me while in store. She was AMAZING!! ❤️"