Martin Binder Jeweler Inc 650 West Morthland Drive, Valparaiso, IN 46385

"I couldn't be more pleased with Martin Binder and the team members there. After taking my watch to another jeweler for repair and given a ludicrous estimate (1/3rd the original cost of the time piece). I took it to MB for a second opinion. They not only took care of the repair the same day, it was a small fraction of the other estimate. Thank you Connor and the rest of the team for your incredible professionalism and integrity. I would and will recommend Martin Binder to anyone looking for fine jewelry or watches."

"Connor provided wonderful service and was a wealth of knowledge. He is both a gentleman and a scholar. My experience at Martin Binder has been nothing short of extraordinary. My fiancé is extremely grateful for making such an intimate moment feel so special. From finding the perfect engagement ring for my fiancé to helping me find my dream watch Connor and the crew at Martin Binder never ceases to amaze me. My family and I are incredibly grateful for everything they’ve done for us and are looking forward to shopping at Martin Binder for many years to come."

"Martin Bender has arguably the best jewelry salesperson in the nation. Connor has been my jeweler for the last 7 years, and has continually provided me with personal and quality service every time. From engagement rings to anniversary gift. And from watches to necklaces, Connor and Martin Bender have you covered. If you are in the market for jewelry but don’t know who to consider, look no farther than Martin Bender for quality products provided by a personable team of well trained employees!"

"Beautiful store to shop in! I am always greeted with a friendly hello and provided with immediate assistance. It’s really nice to be invited in and get the help you need when making decisions about a gift or item you are selecting for someone special. The promotional events for the ladies as well the holiday entertainment add to the charm of the family owned store. Each event is well planned out and fun to attend !"

"Customer service is outstanding. The jewelry they have is beautiful and excellent quality. However my last experience was not so good. I received my wedding band and engagement ring a week or so before my wedding. It was cleaned and ready to go except that it was missing a diamond. Because I live over an hour away I was not able to get it over there to have it repaired (which usually takes a few days) and then drive all the way back to pick it up. So unfortunately my ring was missing a diamond for my wedding. Not ideal. Bambi was our sales associate and was AWESOME! She was very helpful and offered to have my ring shipped to the store, however, I did not feel comfortable with that. She was always keeping me updated with the status of the ring, etc. Had my experience not been with Bambi, and had I worked with someone else who had less experience I think it could have been much worse. It definitely makes a difference when you’re dealing with a small company versus a large box store. It’s just disappointing that the jeweler had been careless and did not double check the diamonds and made sure the settings were secure before my ring left the store. Bambi, you are a great representation of what exceptional customer service looks like and we truly appreciate your service and help through the entire process. Your compassion for your customers and jewelry truly shows through your kindness and customer service. Martin Binder, your quality control over your products could use some improvements. Overall I do recommend this place and will go back for future purchases based on the personalized service. Ask for Bambi, she’s fantastic!!!!"