CVS 6509 North Keystone Avenue, Indianapolis, IN 46220

"There’s an older woman that works there. She’s got short hair and blonde. Everytime we go there she stares at us and I assume thinks we’re stealing. Walked to the atm to get cash out and she walked all the way around the counter and stared at us the whole time. Just a generally uncomfortable experience. She’s the heavier set manager with short blonde hair."

"This pharmacy location almost KILLED me. Do not use this pharmacy if you’re required to take medications such as benzodiazepines, or any other medication where withdrawal from said medication can kill you. Iv been taking Brand name Klonopin for over a decade. Although I have had many terrible experiences with this specific CVS, I did my due delligence weekly to assure my medication would be ready. My last visit to this CVS was after talking to multiple techs and pharmacists about my prescription being in stock over the course of multiple weeks. On the day to fill my script, they were miraculously out of stock and haven’t even ordered any, I can’t switch to generic because of the effectiveness, so I was forced to find another location while simultaneously worrying about having a seizure. The pharmacists didn’t notify me that my medication was out of stock, didn’t even contact other pharmacy locations for me, and pretty much left me in the cold to potentially die. As I established, not having access to my medication causes seizures and whole slew of symptoms that can be fatal. They once shorted me roughly half my prescription. I immediately count them in the car after receiving my medication for this very reason. Fortunately, he was able to give me the other half, but was questioned and generally treated like a criminal. When your pharmacists put you in a situation that can kill you or cause severe symptoms. Avoid this pharmacy like the plague! They don’t care about their customers and never will."

"Pharmacist Ethan is the rockstar behind this review. He has helped me navigate so well my Pfizer vaccines - knowing what/when is best for this 70-year-old woman. Grateful, I am. (and I received Excellent Bathroom Access from other employees when at the store)"

"The employees have always been helpful and polite. This rating is because there are never enough employees to do the required work. Corporate is causing a poor experience for tgeir customers by refusing to pay enough and hire enough to maintain an experience equal to or better than their competition."

"I was going to transfer my prescriptions here from another CVS on 96th street because it is closer to my new home. I was informed on the first visit that I would have to wait an hour EVERY time I wanted to pick up prescriptions for a controlled substance for my daughter's Aspergers Autism. Apparently this is because of the extra "paperwork" that has to be done to complete the prescription. Funny thing about it is I NEVER waited more than 15 minutes at my old pharmacy, even when I arrived at busy times. When I complained about the hour wait, I was told nothing could be done about it because it was the managers idea. CVS, you have lost a 14+ year loyal customer."