CVS 6290-92 North College Avenue, Indianapolis, IN 46220

"Won’t be going to this location anytime soon. If you have a prescription, I’d advise you stray from here, too. I have had trouble accessing one of my meds, my therapist told me to try a different CVS. The pharmacy technician acted like I was stupid/itching for pills even when I disclosed that it had been several weeks of waiting. Pharmacy techs are supposed to give you options and treat you like your concern matters, not like you’re coming in looking for a fix. I go to a location in a much rougher neighborhood, and they’re always MUCH more professional. You could go to the 10th and Linwood location and get better results than here."

"I have been going to this CVS for years out of convenience but today was the last straw. The pharmacy staff is so incredibly unprofessional and rude it’s honestly unbelievable. The pharmacy manager Nicole is the worst of the bunch. The tone of disrespectful and unprofessional behavior obviously starts with her at the top and the techs are happy to follow along. Do not visit this pharmacy if you value your time or sanity."

"Just had a really rude and unhelpful experience with an associate at this store. First, I tried self checkout because I had a few electronic coupons that I wanted to make sure would go through, but no luck. When I took everything out of the bag to put back on the shelves, I noticed that she was standing there with a gentleman watching me and a line behind me starting to form and no associate at the register. So I asked the associate to please cancel my order and I will try again. I put everything away, read the coupon's fine print and tried to checkout again. This time I decided to check out with the associate (no one was in line), and again the coupon did not work. She looked at the monitor and said it's not there. I tried to show her my phone and the coupon I was referring to, then I asked her if she knew what coupon I was talking about, she got very defensive and said I work with coupons everyday! I responded to her that I understood but did she know about the $10 coupon off $35 for the Halloween candy. No response, I just got the cold shoulder and she would not help any further. I decided to cancel the order and told her I would go somewhere else. I have no clue what I did to get a reaction the way I did. All I was hoping for was a little help on what I was doing wrong for my coupon not to work. The customer service was not there."

"Shawn is the man. Today I came in to exchange a propane tank. He came out to help me and realized that the store was out of propane. He said they ordered it, but there’s just a massive shortage. I was pretty bummed because I had already went to 2 other stores prior and they were out of it. He told me that the store next door might have some, OR the gas station down the road may have some. I was appreciative because I didn’t know where else to look. I went next door, they didn’t have any. I was still bummed, but went to the gas station that he told me about, and BOOM! They had propane!! Shawn was right. This was a major deal to me today. I can’t think Shawn enough. I have had a stressful day and just wanted to come home and make food, but I was out of propane. So then the hunt began, it would have been much longer if I hadn’t seen Shawn. Everyday, we have a hero in our days. Today, Shawn was my hero. Appreciate U Brother."

"Hours posted online as well as holiday hours. Walked to the store to find it closed at 2100 when stated open until 2200. Called thinking maybe there's only one person working and they needed to make a restroom break. Let ring for 8 minutes - nobody answered. Failure of simple operational responsibilities."