CVS

"Made Covid test appointment for 2:30. They said “our system is down please wait”. 30 minutes later and no test. I’d give it zero stars if I could. Horrible management."

"Staff is under trained or ignorant. I called on a Wednesday to ask about my order that they say shipped to me on Monday, the woman behind the counter knew nothing about anything. The staff is difficult to understand. This store Needs to either revamp their staff in the pharmacy or close this door altogether. How long will it be before the wrong prescriptions are handed out? I have used the CVS for over 20 years and now today I'm over it. My wife spends way too much money in this establishment to be treated in the manner In which we were treated. I'm going now to pick up 5 prescriptions and it will be my last purchase ever at this store. Potentially this will be our last purchase at all CVS nationwide! Pathetic! Where is the district manager?"

"After a provider didn’t show up an at another clinic for my vaccination appointment, then waiting two hours as a walk-in without even being seen at another, I was able to schedule immediately for my Covid booster and flu shot here. After I checked in, I could hear the pharmacy staff was working very hard to keep things moving along. They took care of me quickly after a stressful morning so I am incredibly grateful!"

"I appreciate how patient the staff are with our Burmese clients. Please continue to be patient with them. I understand that it can be hard and stressful taking care of people with limited English. The good thing is that they are very understanding of the stress they put you in. In fact, they are embarrassed that they press you on a daily basis because they cannot speak English as much as they want to. They appreciate you guys very much. Thank you for your service."

"I've seen all the reviews for this location let me start with my pharmacy review of the location since CVS is a convience store and pharmacy to entities in one location. For two separate services. Pharmacy 5 out 5 stars. The staff are friendly, helpful take the time to explain things and not in a condensing way either. They try to educate you so you have the medicational knowledge moving forward. They can get bogged down during rush hours but they are fast I think with every one and there amazon prime lifestyles and want everything now and no wait this is the real world some scripts Take longer to get then others also depends on if your own insurance wants to take sweet time to verify so that's also a factor pharmacist don't control. I had an issue with my insurance telling them it would be days to fill a certain medication. I called my insurance myself and told them the rush and need and they pushed it through but that isn't something a pharmacy does. Store front. The front of store staff have always been helpful sharing what sales are going on and checking out fast and curious while multitasking stocking shelves taking inventory and photos for passports which they sill do here and I took advantage of as well. So all these past reviews seems they got new staff or listened becasue they maintain this location with professionalism and I would definitely come to this location as my go to. They are not 24 hrs either but if you need one the next one that is 24hrs is 7 min away on Emerson rd. Thank you CVS for supporting your community and all people in it !!!"