Great American Finance Company

"They got sold to Concora Credit. Wanna know what happened when concora credit bought them out? They charged me an extra $53 the day of the transfer of my account. Won't even tell me what the charge was for. According to the reviews, calling in about disputes is pointless. So I'm stuck with this unknown charge for God knows what, that I didn't authorize."

"Purchased furniture from Ashley furniture. Yet to receive anything with an account number I have called many of times and still yet to get a call ba k or know how to make payments. I am now getting alerts I am late on my payment but I don't even know how to make a payment. I would pay it all tomorrow if I just knew how to."

"I paid in full the loan with Great American Finance almost 2 years ago, in my credit score is showing that I owe $800 and it’s impacting my credit negatively. I called them 4 times to send me the report saying is paid and they didn’t send anything yet. They don’t care about the client."

"OK so I just recently purchased my furniture not too long ago. I was however late once and I authorize them to make a one time payment for the month that I was late in the month that was coming up. which put my account current. Do you guys know that these people charge my card twice this month, once for the monthly payments and twice for double payments, I am livid right now! they basically put my account damn near in the negatives. I am definitely disputing charges and I can’t believe that a company will authorize three payments in one month on my account and I had it on reoccurring payments. Tried to take it off there’s no way! Then I realize that they had set up my account for two separate payments to come out every month one which is the regular payment and the other payment which is double the regular payment? I will never shop with this company again ever!!!! please RUN while you can."

"I have contacted this company regarding the credit card I have on file with them that I use for automatic payment. I have recently noticed that when they run this card, they run it as a wire transfer (to escape processing fees). Which is essentially, a cash advance for me. In doing so I am charged (by Capital One) an additional $10 cash advance fee, and also interest on top of the cash advance fee. I repeatedly attempted to contact this company with massive difficulties. I send multiple emails. No response. I call and call and no one answers. I have left countless vmails asking to speak with someone. No response. I did get them to answer once- but that effort was the result of pretending to be a store looking to finance a customer. They sure as hell answer then. So it's clear they're avoiding customers like me that are now wise to the garbage they pull with your credit cards. At this point, I'm getting my attorney involved because Capital One has informed that it is illegal (felony fraud) to process my payment as a cash advance/ wire transfer without my written/ verbal permission. And judging from the reviews... I'm not the only one being scammed by this company."