Pet Services 2412 Texas Parkway, Missouri City, TX 77489

"Should be a 0/5 Do not leave your pet here! I gave them the benefit of the doubt because maybe it was a small business. On the phone Mr. Booker seemed to understand what I wanted. I was told it would be all good… I was not. When I showed up I should’ve known… I showed up 4 minutes early then was told to walk my dog on the grass (so the “grass” was in between the parking lot isles which had glass) but I had trust they’d be nice then they plopped him in a crate while yelling to get a leash. I was like how do they have 155 reviews at 4.7. It must be for a good reason right?! As I went to my car a grandma was dropping off a dog at the same time so it made me feel better. When I picked him up…He then said “half his eyelashes were cut”!! As a dog mom I thought okay maybe he moved? Then when their only payment is cash or Zelle (red flag/or supporting local) he mentions my dog scratched him and I lied about the size of my shih tzu. I pick up my dog and look at his front nails and they looked ok. I should’ve looked at the back. When I brought Chewie into my car to see his brother they are usually so excited… Chewie immediately ran underneath my car seat and didn’t get out til the garage door closed while I parked…at my house. I was livid. Then they didn’t mention they cut my dogs quick ”because it happens a lot”, but they did mention they cut Chewie’s eyelashes. My dog was so scared I could not reach to pet him once. So I called the owner the story changed 4 times. Started with “he wanted to jump off…He jumped but we got him…Then he had the lead on and tried to jump…” then finally “he could never jump w the lead on.” So who knows the story because their cameras don’t work-I asked. He has been boarded for many vacations and groomed many times and never showed this behavior. While on the phone with the owner I asked to see the area they were bathed in..he said that was not possible. I just wanted to see how it could’ve differed from his previous groomers. Something happed to my dog and I don’t think I can ever find out. I’ve collected the business information for reference below. THE PET SERVICE, LLC Jeremy Booker, Manager of Operations"

"Lovely place. My baby was very happy happy she was done. She looked sooooo good and smell so good.. thank you so much I’ll be coming more often"

"I brought My Buddy here and it was a great experience. Took about 2 hours and it was truly worth it. I will definitely be back, you have yourself a regular customer in us. I Highly recommend you bring your pets. He also does Training."

"If you need a place to take your fur baby then you need to come here! Jeremy makes sure that your dog will smell better than AMAZING and it's a lasting fragrance!!!When you schedule your appointment he gets you in and your canine baby out so you can go about your day. He's the kind of person that you can talk to about any pet issues and offer help. You really need to schedule an appointment."