University Nursing and Rehabilitation - Evansville Indiana Nursing Home

"I love working here. I love all the residents and the managers and employees. It is a great place for your loved ones. Things have changed for the better and just keeps getting better."

"Dinner 5/19/2020. Two pieces of bread, cold cheese, and slaw. Inch square piece of cake. Unacceptable by far!!!!!!"

"They have a few really great aides and nurses that's it the rest are strung out on drugs and popping pills and whatever else they can get their hands on while on duty. The management is a joke they could care less about the residents and their needs or wants all they care about is money and making sure things are swept under the rug. Restorative aides don't do their jobs and the residents slowly decline because of it and residents are scared to say anything to anyone because as they put it we have to live here and I don't want to be miserable so I just keep my mouth shut unless you have family that makes sure people are doing what they are supposed to be doing and are working instead of playing on their phones or outside smoking then I wouldn't suggest sending a loved one to this facility"

"This was a wonderful home for our Mom when she moved in about 2 years ago. But, the facility was sold to another company. In the last few months there have been significant changes, none of which have been for the better! The two most important factors to our Mom's satisfaction are good, consistent aids. People she recognizes and feels she can depend upon. And the quality of the food. The turn-over in personnel has been tumultuous! I rarely see any of the aids stay for more than a month or two. These are the most important people for our Mom. They are the face of University Nursing and Rehab to all of the folks in the home. Yet, there is no consistency, which leaves Mom feeling far less secure than before these changes occurred. The other factor that is important to Mom's day to day living is the food. The quality has dropped significantly! The cooks are the same, so, clearly, the change in quality is due to reducing the quality of the food purchased for the facility. These two factors have had a very noticeable effect on Mom's happiness with life! On top of the degradation of Mom's day to day quality of life, the company has notified us that there will be a 23% price increase! I wanted to appeal the price increase with the corporation. But, I have not been able to make any contacts at the corporate level. I found an 800-number, but it was not the correct number to discuss an appeal. I was promised that I would be called back with an appropriate contact phone number. Two days passed, with multiple messages left by me. Finally I called the local number and was told that I could not speak with anyone in corporate. That the price increase could not be appealed! So, . . . . . significantly lower quality of care, significantly higher price, and a company that does not want to speak with the client or her representative! WOW! Kinda says it all! - All they (whoever "they" are) do not care for the people in their facility, the clients or the employees! All they care about is the $!"

"Love this community! I visit a family friend and his care has also been exceptional."