Range USA Merrillville,

8730 Louisiana St, Merrillville, IN 46410, United States

"Bought a gun there- used it 3 times on the range as a member. Went to clean gun and small screw is out to far preventing takedown lever from being moved. Went to range and explained- offered to SELL me a $50 kit to twist in screw. Charging me $50 to fix a gun that didn't work properly when they sold it to me!!! Basically told " too bad". Canceling my membership today- won' t deal with somebody who doesn' t stand behind a $500 purchase!!!!!"

"If there was an option to rate this at a zero, I would! Today me, my husband, my (minor) child, and my in-laws went to the range. After we were permitted into the range area my husband began to set up our stations. As he began to move one of our firearms, a worker began to yell "keep the firearm pointed down range". My husband was confused as the weapon was positioned correctly down range. The worker then approached my husband and began to repeat himself and stated "put the gun in the box". My husband told the worker to stop yelling at him. At that moment the worker moved over my husband as he was bent over placing the firearm in the box (original packaging from purchase) and asked him "what did you say to me". My husband repeated "do not yell at me". The worker stated that my husband made him uncomfortable because he had a temper and needed to rack all weapons and leave. We asked for a refund and he stated that we could not be refunded. I asked for the manager and he stated that he'll speak with management. After waiting twenty minutes, I began to look for the manager (Kyle). Once found, the manager listened to both sides and stated since the worker was uncomfortable no matter the workers behavior we could be refunded but still had to leave. The customer service here was very poor! The worker was rude, aggressive, and disrespectful. I will never patronize this place again."

"This place has just about any common gun/ammo you could want. They have a great set up & nicely organized, and most of the workers are very helpful. The indoor range accommodates more of a variety of gun types than other indoor ranges. But if you want to do a gun transfer, Gun prices are pretty fair here, But I strongly suggest looking elsewhere if you intend on doing a gun transfer because I've done gun transfers for half sometimes less than half the fee they are asking."

"A buddy on mine and I had purchased two separate used firearms here both appeared in first looks to be good. Took them both home to clean and were so dirty we were basically cleaning off mud from the firearms insides. Second one had a spring that needs to be replaced and the other literally had parts falling off when we took it apart. Be very careful buying used firearms here and taken them apart In store to make sure they are in good working order"

"This range and store has helped overcome my fear of guns. The instructors, the atmosphere, and the expertise of everyone I’ve met there so far have been positive. I look forward to the benefits of membership."