IU Health Primary Care Fort Wayne - North

"Very helpful, and pleasant and very professional."

"My previous physician was amazing, but unfortunately moved away to be closer to family. She had been attentive and understanding of concerns with my medication and how it was affecting me. When things needed to be changed, we spoke about options and possibilities for treatment beyond medication, but she never admonished my choice to continue with my current medication, and encouraged me to apply for a medication voucher due to my unemployment. My latest doctor was completely radio silent. Our only in-person meeting was essentially spent interrupting my explanations of my condition and avoiding discussion of my medication. The only mention of the medication was the price versus a cheaper option that I had already tried without any positive result. She seemed more concerned with price than with the effectiveness of the medication. From then on, every refill of my medication was late because the doctor could not use the online messaging system to speak to me. This seemed strange, and so I started communicating earlier and earlier in the months, in case it was a scheduling issue. It wasn't. She just won't speak directly to me. I had gaps in my medication three times in the last 6 months. I moved out of state and asked about prescription policy to another state while I look for a PCP in my area. Complete and utter silence. I asked for clarification, I got an alert from my local CVS that my meds we there! Wonderful! I try it again the next month (last week as of posting this review) and got no response. I tried again yesterday, and the response this morning, the last day of medication that I have, and I find out that I won't get a refill. Not that I CAN'T get one, but the doctor just doesn't WANT to do it. This was all indirect, I only saw communication from the doctor in a response chain between the other staff that have to handle her communication. Luckily, I won't die from the negligence of this one doctor. I would hate for someone to go through this with a life-threatening illness."

"Unbelievable first-time experience with this organization. Their customer care center, front desk personnel, and nurse were all extremely kind and professional. Dr. De Guzman was the most amazing doctor I could have ever imagined. I am so thankful for the patient care I received today at IU Health."

"Dr. Hasan is my GP, has been at thisnlocatuon for over a year. Great location easy in easy out, but can be difficult to find. Staff is wonderful and really on their game. Dr Hasan himself always takes the time to listen to your issues and shows interest in your well being and thoughts. Excellent care"