Deaconess Comprehensive Pain Center East

"Always helpful and compassionate!"

"This place is a joke. They told me to quit my job of 10 years and basically stop doing anything I enjoy as a hobby. Because they refused to do anything to actually help. I’m only 30."

"The supporting staff is all wonderful and kind. However every time I come in I’m left waiting long past my appointment time before the “doctor” sees me. It wouldn’t be a huge deal except I’m always the first appointment of the day. I schedule 7:30a every follow up so that I don’t miss out on time at work. I’m asked to be here by 7:15a yet almost every appointment I’m waiting past 8a to see the doctor. It’s disrespectful and inconsiderate of my time as a patient. Missing an hour of work may not be a big deal to everyone but some of us can’t afford to. My doctor retired last year and I was assigned to a NP that I don’t feel takes her role seriously. She’s always late and once she is in the room she doesn’t actually listen to me. Unfortunately I’ll be looking into switching to another pain management center."

"On Tue March 14, we received a call about my husband's referral, stating we needed to return call by end of day. I called twice that day and could only leave messages. It's now March 24 and still no return call."

"Dr. O and nurses really listen and care about your needs and issues. Excellent place for pain management. Thanks"