Franciscan Physician Network Cedar Lake Health Center

"Will stop taking my insurance in March.... Franciscan will forever be a big money laundering racket. Jean is great however ♥️"

"I NEVER have an issue here except for today. I had lab tests done on Friday...the nurse called today, Monday, and left a message only saying " this is Jill's nurse, call the office at this number "...I returned her call 4 or 5 times each time being told she would call me back. The last time I called the person who answered transfered my call and the nurse did not pick up. She told me the nurse will send message through My Chart, if she gets time or call tomorrow. I waited for 5 hours for a return call on my lab results.....AND I DID NOT INITIATE THE CALL. So now I am on edge . Doctors don't call patients if results are normal. Like I said, I love Jillian but.... ."

"This clinic and staff are amazing. Jean M DeCavitch, is amazing and very caring. She take her time to address all my concerns. I could not be happier with my medical decision."

"Okay here is my review. I decided to go here because last couple years went to the Lowell facility. The reason I switched is because both doctors in Lowell only cared about what they can bill . I felt they didn't give a hoot about my health both were bill happy. So decided to try this one out. I have to do a biometric health screening every year from my employer. I seen Jean. When I was there only one person in waiting room. Jean did the necessary things for the physical but she seemed very rushed and didn't seem like I was important. I had questions about my health and she seemed like she wanted just to get to the next patient.she put me on a blood pressure medicine and after 4 days of taking it was horrible.I coughed and chest and throat were burning. I called up there to have change it and talk to her about it and the person up front who isn't friendly said she would give her the message I explained what was wrong. After 4 hours called back again and was told she gave her the message. I emphasized just need to talk to her for like 2 minutes. Was told she was getting out with a patient and would call me right away. Well no call. Look I know we are all busy but my health matters. So I decided to call before they closed and was told she was getting messages. I said that may be true but no one calling me back. I told Margaret person at front who was taking messages that this was crazy. And I also informed her I was not calling back a 4th time for a simple phone call back and that I would just call corporate the following day. Well finally the next day I get a call back and Jean was all apologetic and I told her my problem and emphasized just wanted to talk to her for a few minutes to change blood pressure medicine that it was horrible. She said she left early the day before. Why couldn't someone of told me that the day before??? Needless to say I won't go back here again. I tried but just felt like cattle to slaughter . My wife is in health care and knows someone at Franciscan and told her that they get a lot of pressure to get as many patients in to bill as much as possible. I didn't know God was into that kind of money. What about a patients health...guess it doesn't matter....what happened to the good old days when doctors cared and knew your history and had a great bedtime manner....the American health care system at its finest....The corporate billing is also a nightmare at franciscan they bill a lot of diagnostic instead of preventative to try to squeeze more money out of you also...I am done with Franciscan network all together. I tried and not one good experience."

"My mom was discharged from a hospital (not Franciscan) with confusing discharge instructions. Her primary care provider is the nurse practitioner Jillian. Jillian helped us clarify everything, coordinate consults/therapies and eased our minds!!! My mom had always raved about Jillian and after meeting her I absolutely understand why! The other professionals in the building, from office staff to medical assistants, are all very friendly and patient. I am so grateful my mom is in such wonderful hands with her healthcare"