Advocate Medical Group Immediate Care Center

"A GREAT experience! Immediate care by kind professional people from start to finish. I walked in not able to breath and coughing uncontrollably. A nurse was attending to me within minutes and I was in an exam room within 5. They swabbed for testing and had me on a breathing treatment machine shortly after. X-rays were done onsite with 3 minute wait and I was back in exam room with results and prescriptions. Start to finish was an hour and I was home to bed. I cannot express how perfect this experience was. I highly recommend. (Can’t say as much for Walgreens :/)"

"Brought my son in as a new patient. After it took a nice amount of time to get me registered and signed in I was told there were 3 people ahead of me. That was about 1:30-2. At 3:15 when I go ask what is going on they tell me my son scheduled to be seen at 4:30. Ridiculous!!!!! Never again"

"Dr. Colleen Cardinal was very informative with the diagnosis, treatment, and most importantly my care. She listened to my needs. She knew exactly how to treat me and also told me the dos and don’ts. She was very friendly and was much better than the other urgent care facility I was at Christmas Eve night."

"I've been a patient with advocate medical group for a while now. My primary doctor I think is one of the best. When ever I've gone to urgent care they were always helpful and gave me and wife excellent service. I'm very glad to be with this medical group."

"This was the worst experience I have ever had. The urgent care clinic was closed WHILE I was in the waiting room. Other patients were notified, but not me. Apparently, I hadn't been checked in properly. I had been waiting for over 2 hrs when I went to the desk to inquire when I would be seen. Then, they tell me that an announcement was made about urgent care closing due to an emergency the doctor had. I was sitting there the entire time and I can assure you that no announcement was made. The staff did try to fix the issue and triage me. But what was the point, the doctor was not there and I wasn't going to be treated. Some other nurse got me on Dr. Biag's schedule. He was amazing!! Great care and took his time with me. I felt seen. That other check in process was ridiculous though. I spent 4.5 hrs there to be seen for 20 minutes. And then some other disgruntled patient threatened to throw a chair at the check in staff. He yanked the chair back and was about to throw it. Some lady was called to calm him down. I mean this is Olympia Fields!!!! A terrible day and very stressful. The front desk needs training on how to check people in. An announcement should have been made in the waiting area just in case they missed someone. The police should have been called when that patient threatened violence. A nightmare of a day."