Health Alliance
About the Business
Health Alliance is a leading health insurance agency located at 3310 Fields South Drive in Champaign, Illinois, United States. We are dedicated to providing comprehensive and affordable health insurance plans to meet the diverse needs of our members. Our team of experts is committed to helping individuals and families navigate the complex world of healthcare and find the coverage that best suits their needs. With a focus on preventive care and wellness, Health Alliance strives to improve the overall health and well-being of our members. Visit us today to learn more about our insurance options and how we can help you protect your health.
Photos
Location & Phone number
3310 Fields S Dr, Champaign, IL 61822, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"This health insurance organization is the worst that I've ever come across. My wife and I have multiple criminal, civil and regulatory (governmental) organizations working against them. They routinely refuse to pay ordinary claims for in network doctors claiming that the facility is out of network.....whatever that means. The law enforcement groups looking at their practices need to get on the ball and incarcerate the CEO."
"You are terrible you cancel people back 6 months before they get Medicare. & leave them to pay back to that time also with NO INSURANCE.. YOU TOTAL SUCK YOU DEFFRAUD PEOPLE. BUT YOU ARE IN THE STATE OF ILLINOIS SO THAT MAKES IT LEGAL.HOPE U ROTTE IN H E LL"
"My husband needs a microdiscetomy. He has a bulging disc on a nerve. They have denied it 3 times. Dr did 2 peer to peer. Says they will not tell him what is needed for approval. He is in constant pain and can hardly walk. They don't care.They lie and don't want to fork out the money for this minimal invasive surgery.So getting a lawyer"
"9/29/23 update... the customer service lady was provided me with a not real policy number that my son allegedly had for an other company which was why they were not covering his bills. Called back spoke with a manager she allegedly took care of it. I will call back on Friday and find out if they did take care of it of it or not. They can not be trusted. *********************** They are the hardest insurance to work with. They do not let you speak with benefits coordinators to get the information you need and they repeat the same thing to you over and over again not answering your question. At least the customer service lady was some what nice."
"I had to get insurance through market place this year and Health Alliance has been outstanding. The customer service has been excellent. Everyone has been friendly and so kind. They have covered all my services without difficulty. The communication via phone, texting, email and app has been very good. Thank you Health Alliance and thank you to all of your staff."
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