Mercedes-Benz of Tuscaloosa 3200 Skyland East Boulevard, Tuscaloosa, AL 35405

"I just recently purchased a Mercedes-Benz. Had an issues with my windshield being replaced. Irondale and Hoover location which is up the street from Tuscaloosa are very professional and offer the highest level of customer service and satisfaction. Anyone who is interested in great quality customer service should visit their location. The Irondale and Hoover location does courtesy wash for your vehicle without having service done, which is an impeccable perk. I’m here visiting my daughter in Tuscaloosa and decided to reach out explaining my situation. The Tuscaloosa location does not offer a courtesy wash without service. I recently had a windshield replaced and couldn’t wash my car 4 days ,so I called to see if they could wash my car for me and providing service was rendered at another location. They don’t care about repeated customer service and unapologetic about their policy . I had a conversation with Mr. Daniel Strong at the Tuscaloosa location explaining my haste remarks in regards to his team. Like to say, I may have not handled it in the best professional manner, because I was upset with the response, but after talking with him he followed through with my request and making good on his team. He’s a gentleman with strong principles and values that want to do the right thing the first time, I can respect and appreciate his urgency in the matter. Kudos to you for making my experience a pleasant one."

"Extremely anxious to take delivery of their 2022 G63 AMG. Can't wait to share the delivery experience on my social media accounts @MikeyPipes"

"Mercedes Benz of Tuscaloosa did an excellent job with the recent purchase of our GLE 350. The entire team showed a great desire to take care of us as customers. I would highly recommend this dealership when looking for an automobile."

"Bought a car and had a car serviced here. Both were excellent experiences. Everyone came across as friendly, professional and attentive to customers (not just me, also other customers I observed while there). I would recommend looking here if in the market for a car. If you have a Mercedes, the service department will keep it in top shape."

"All went well with the purchase of my “new to me” 2022 Certified GLB250W with 3 rows of seat!!! The exterior and interior looks brand new. Mileage was low. Loved that with years left on the factory warranty. Keith, our Salesman and his Sales Manager Chip were very professional and accommodating in regards to our specific needs and requests. Lindsay in Accounting was exceptional in her role. Reese is an amazing young man who is so knowledgeable and great at explaining the features and helping us get acquainted with the wide array of amazing features. Ron in Service also gave us a very high endorsement on our selection as he saw us there. We needed a good reliable vehicle that we could keep for years to come. We believe this to be the case. Thanks to all at Mercedes Benz of Tuscaloosa for your assistance and help with our latest purchase."