Hampton Inn Owensboro South

"Arrived in the middlenof the night and left first thing in the morning. I didn't even have time to enjoy a nice breakfast during this business trip. This is unfortunate, because the staff are so lovely and kind, I wish I had more time to actually relax and take in the entire Hilton experience. Next time I am in town, perhaps."

"For several weeks now I have been wrapping my head around giving this statement an If the rude treatment merits a complaint. unfortunately I had a very disappointing experience with the hotel staff and their unprofessional practices. Throughout my stay, I encountered several instances that left me feeling frustrated and undervalued as a guest. appalling to say the least. experiences like this always happen with out my husband’s presence, and After much discussion with my husband I decided to go forward with this public review of service I received from this chosen hotel. that I just refuse to tolerate any longer. Each time I try to make a simple request through the gentleman who is at the front desk with the half button shirt and snarky attitude, he acts as though I were an annoyance. In one instance, he said he has "no patience in dealing with such petty transactions." -As told to me by another staff member the next day. While extending my check out date. I trust that you will speak to him about professionalism and respect. Customers should not be an annoyance; we are the ones who keep the lights on. Secondly, and the final straw was a huge misunderstanding from the staff that resulted in myself having my husband to contact the company CEO at Hilton. And explaining how the situation I was thrown into was completely unacceptable to say the least. With unjust threats of law enforcement and the lack of clarity of the staff and the ability to handle them properly and effectively without any risk to public security. It will be interesting to see how these actions will affect the future of this establishment. However they lost the service of our family and colleagues along with anytime we are in town on business or personal trips. The problem will no longer affect us here forth. Just take note if you expect the Hilton level of support you won’t be getting it from this establishment."

"First time staying with this hotel, very clean, rooms are very good. Staff is very knowledgeable and friendly and nice. Would recommend them very highly."

"We were in town visiting my son. We have stayed at the riverfront the last 5 times we've been to Owensboro. I didn't realize there were two Hamptons. This property is older but it's clean. The parking is a little tight. The location is close to everything we needed. It is fun to stay at the riverfront but we weren't going to spend any time in our hotel so staying at the cheaper, less expensive property was the logical option for us."

"Good value for the location. Rooms a bit outdated but clean and well equipped. Love having the fridge and microwave. Personnel were very accommodating and helpful,"