Courtyard by Marriott Indianapolis at the Capitol

"Hotel was a very pleasant and clean stay. The rooms were a little dated and could use a refresh. Additional staffing would be useful in the bistro. Other than that, staff was very friendly and I got a great night sleep for my business trip."

"Review your credit card charges! I was incorrectly charged for parking. Upon arrival, the receptionist never asked if I parked a car which I didn’t. I was charged $60 for parking, and it took 3 phone calls to get the charges refunded. I also was incorrectly charged $466 for a room that I cancelled. The room was cancelled during the allotted time frame. It took 4 phone calls, 2 emails, and 5 weeks go get this money refunded. The whole process made me feel that the hotel was hoping I wouldn’t know about the incorrect charges and I will just “forget” about it so they could keep my money."

"Our room was well-worn and had a mildewed smell. We didn’t ask for a new room mostly b/c we had been driving all day and just wanted to settle in. Staff were all professional and friendly."

"I went to this hotel 4 months ago for a nice getaway from home. The staff was amazing, They had to change our room Twice but I got a free voucher for something at the bistro. And I’m not mad the coffee was amazing. The breakfast they serve here is also amazing 5/5 :)"

"We recently stayed at the hotel for 4 nights and reserved two rooms. We were traveling as a family of 6 and therefore requested rooms next to each other--of which we called to reserve to assure this was possible. The two rooms were in fact not next to each other, rather quite a bit down the hall. In addition, we paid for two of the same room which included two queen beds and a sofa bed each. In actuality the rooms were completely different with only one of the rooms actually having the sofa bed and please note they are double beds, not queens. One of the rooms had the safety bar broken off. While the rooms smelled clean and bedding was clean, carpets were stained and we requested housekeeping when we reserved the rooms, the ROOMS WERE NEVER CLEANED OUR ENTIRE STAY. Despite me calling the front desk and specifically requesting it on the third day. I had to personally ask for towels, garbage bags to empty MY OWN trash, toilet paper and kleenex. Absolutely unbelievable. In addition, one of the rooms had a window that leaked SEVERELY during a storm resulting in a large amount of water and wet towels again left in the room due to no housekeeping. I would absolutely not stay at this hotel again and do not recommend."