CVS Pharmacy,

401 E Illinois St, Chicago, IL 60611, United States

"Most everyone is friendly and helpful. They go out of their way to sort out issues. Too bad they are closing."

"Rude Rude Rude!!!!!! New pharmacist aren’t as nice especially the ones that work around midday. They’re not polite or even willing to help point you in the right directions. Hang up on you and are snappy. I don’t understand why you’d work in the medical field with such a nasty behavior towards patients. People are already struggling as is to make it by and also struggling to stay alive come in for medication and your nasty attitude just purposely makes a patients life much harder."

"Experienced terrible and dishonest work from pharmacist Anna Kedzierska on 11/7/22 at 5:50pm. After being given eye rolls, unfriendliness, and the most rude attitude I've ever had at this location for multiple reasons during my stop, this pharmacist fraudulently marked a prescription of mine as "picked-up" and billed my insurance accordingly. Today I went to pick-up the prescription that had been "dropped off" last night, to learn that it was marked in their computer as being picked up already. I explained that was not possible, as I left around 5:55pm WITHOUT the prescription. Yet, the computer had it marked as being collected at 6:45pm that same night. The people working at the pharmacy today, including the pharmacy manager, could not find my prescription in the typical basket in which it should have been sorted. After a good amount of digging around the pharmacy itself, a solo bag was discovered that had the prescription inside, along with documentation that shows my personal information, insurance information, and medical information. These private and privileged articles of information are supposed to be protected under HIPPA, not just laying around in a bag for any employee to find. I have gone to this pharmacy for years and absolutely loved Lara, who has not been there in months. I am shocked at the lack of professionalism and privacy-protection that happened. This particular prescription was flagged as "New Dosage", which also requires counsel from the pharmacist when handing over to the consumer. Anna Kedzierska lied about me picking up the prescription, lied about providing counsel to the user, fraudulently billed my healthcare insurance by saying that I picked it up (when I did NOT, until the next day), and then carelessly bagged up the package to leave scattered somewhere in the suite. I would not recommend using this CVS inside of Target, whatever you do. I will be filing complaints with all appropriate entities, including CVS HQ, Target HQ, BBB, the Attorney General, and department within the City of Chicago that handles Pharmacy & Healthcare regulations."

"Lara the pharmacist is just a lovely human. Made me feel so comfortable during my flu shot, and has always been very friendly and helpful when I've picked up prescriptions. The best!"

"Came in to get my flu shot at your pharmacy today and can’t find enough nice things to say about Lara the pharmacist. She is awesome! Pleasant, respectful and efficient. You are so lucky to have her on your staff!"