UPS Customer Center

"Driver refusing to deliver packages to my house leaves at our gate and we are a football field off the road. I was home all day and the driver honked his horn left a “sorry I missed you” to my mail box. I found him in the neighborhood. I confronted him about why he will not leave my packages. This is what he said . I quote “ if you do not say please I will take your package back to the warehouse. I do not have to deliver to your door”. Now my package has the delivery times change and “wrong address”. Not sure what to do since I’m being retaliated against."

"No more picking up packages at this location cuz they closed down for deliveries."

"Driver would not deliver my package. Kept lying saying I was unavailable when I spent the entire day waiting! Now I have to play hide and seek to find my package!!!!!!!!"

"I have been home all day! 1st my delivery was to be here between 1 & 5 pm, then 7pm. I was tracking my delivery & the driver kept getting further away. At 8 pm or a little before the UPS vehicle was at the Tarrant UPS hub & I got a notification that they attempted to deliver my around 7:45 pm & would they again tomorrow. They NEVER were even close to my place! I have 2 big dogs that Love the UPS thinking they are going to get a treat or the package is for them so they BARK Very Loudly when they hear the vehicle! NOBODY, not 1 soul has darkened my doorstep yesterday or today let alone the UPS with my MEDICATION Delivery!"

"My business, towed a vehicle and after repeated billing, they have not paid the bill. The drivers got complete billing info including purchase order number. It's been about four months now. You can't get a phone number to contact them. The 800 number is answered in the Philippines and they don't know what a tow service is. Yes I would love to know how to private message you guys or talk to someone there on the phone. Guess I'll just have to come visit."