Domino's Pizza 1506 Montclair Road, Birmingham, AL 35210

"I had 2 large specialty pizzas that took almost 3 hours to be delivered to me and I live around the corner the MOD promised I would have it free of charge under my name and number but when I called finally it wasn't in the system now I feel like he just told me anything to get me from the store because I came to try to pick it up after the long wait"

"Not a soul in there wants to work nor take an order. I definitely wouldn't eat here. U could hear the staff arguing that none of them wanted to take the order at 7:07p.m."

"never ordering here again. delivery driver couldn’t find my apartment and instead of calling me left to deliver another pizza. manager isn’t helpful at all and this location is just trash in general hopefully they lose all business. they definitely need new staff. they DO NOT try to communicate with you at all. also manager said i’d get a refund for all the trouble and i did NOT get a refund."

"So I ordered a meat filled pizza for dinner tonight, called them to check if they have received it yet no answers I ignored and waited on the app to check the progress. Reached here to pick it up and was in a hurry, open the pizza box at home and found out it wasn’t what I ordered instead it was all veggie pizza and it had mushrooms on it which my friend is highly allergic to it. Rushes to the store and have on call with the store hoping somebody will answer it but no response. Reached the store and check their phones are ringing and they say all our lines are jammed. What a vague excuse because after 10 minutes a lady picked up the phone I guess frustrated from the ringer going on and on, takes the order and let other lines ring. So coming back to my wrongly ordered pizza. They took the pizza back, didn’t even apologized for it and the lady started making pizza as if she is doing me a favor. This is the last time I am ordering dominos. Bless the people who hire such unprofessional staff thinking that they are helping them but they are not. The number posted is their corporate’s number. I am going to my attorney for sure for this as my friend could have died if she would have touched the mushrooms."

"I have no idea what was going on with this location but they did a terrible job. At this moment, I am waiting for my pizza. I ordered it at 8:08pm. It went into quality check at 8:19pm. Then it left for delivery at 9:06pm. It is currently 9:26pm. I called the store but they did not answer. They did not call me, text me, or send an email. They gave no effort to explain this delay. I've had Dominoe's managers in the past give a quick call explaining that there would be a delay. I've waited over an hour before. I get it. But no call? No explanation? Also, the fact that other customers have made this same exact complaint illustrates to me that perhaps this is usual service for them. I wish I could explain what the issue was, but I can't. All I know is that I've waited for 90 minutes now, with no explanation. I can only wonder what the quality of my pizza will be. I would not order your pizza here. This is unacceptable. They should not be able to repeat this kind of service. Updated: I've uploaded two different photos so that you can see the difference between what i got from them, and what I usually get from other dominoes pizza places. (The first 3 photos are from this place, and the last two are from another place. It's a bit hard to see the bad quality of the pizza itself but the breadsticks are pretty clear.) The reason why I think this might be such a big deal is because when food places act with this level of consistent negligence, then they might also neglect some of their other safety standards."