United States Postal Service

"I’m posting on December 16th, 2023. I’m highly disappointed in the service I received from the employee handling my services. Not only was he extremely rude and condescending towards a customer ahead of me, he continued to treat me as incompetent. I am a highly intelligent business woman who had four small and simple packages ready to go. All he needed to do was print labels. As I set my packages on the counter he rudely insulted the manner in which I set my packages onto the counter gently. He insulted me in front of an entire line as I was nothing but kind an and cooperative. He then proceeded to comment on the fact that his small labels needed much larger room for placement, which proved to be incorrect. He lacks manners and basic respect. I understand that we all have bad days but his attitude was unacceptable towards multiple people. It took everything within me to hold back my tears as my four year old is begging me to please go back to the car due to his aggressive communication and inconsiderate tone. He left my child feeling unsafe and uncomfortable. He lacks self-awareness and basic human courtesy. His manners are beyond anything I have ever encountered. I wouldn’t complain if this wasn’t the second instance he has demonstrated such unacceptable behavior. This is my fist complaint I have ever left as a review. I felt bad for the two individuals before me and it took everything within me to maintain my calmness and not stoop to his level saving him embarrassment announcing his lack of respect, integrity, and downright rudeness towards others, myself and in front of my young child. I am a kind human who demonstrated kindness despite his utter disregard and rudeness on how his actions and words impact others. I will NEVER step foot in my hometown post office ever again WHICH IS 2 MINUTES from my home. He needs anger management and serious classes on how to treat others as human beings. I am appalled and disgusted in his behavior and rudeness. Not to mention he was slamming and tossing my packages like they were garbage. I will never step foot in Magnolia Springs Post Office again. I sincerely hope you hire employees who model basic humanity, humility, and kindness. What I witnessed today would result in me immediately firing my own employees. I hope Magnolia Springs reconsiders the type of characters within individuals they are hiring as a representative for their team. He gives your entire business a BAD REPUTATION!"

"Great post office, courteous and quick."

"They need to get a new person to work the front. He is very rude. Not only to me but the older lady that was in front of me. I have mailed there several times but this time will be the last. Such a great town needs better service. I’ll drive to the next town not to have to ever deal with him again."

"More attitude than help from the “gentleman” who took his sweet time addressing me at the counter."

"I am not one to normally write reviews on anything but I have had the worst experience with the Magnolia Springs post office and staff. My package was delivered to the post office by UPS for them to deliver it to my home. My package was marked as delivered but was not delivered to my home. After calling SEVERAL times and leaving SEVERAL messages, I was able to reach someone to ask about the package. My package was delivered to the wrong address and was never turned in. I was then told that they never listen to messages and that I would need to call back if I wanted more information about the issue. I was told that I would need to contact the company I ordered from about the matter, even though it was not their fault for the missing package."