Regional Paramedical Services

"If I could give 0 I would. We have been waiting over 5 hrs for transport. I know they better not bill me for the services and I will be contacting the BBB."

"12/23/23 I went unresponsive at home in Jasper Al. Wife called 911 and the response was amazing. They were prompt, professional and truly knew what to do. They were very patient with my hysterical wife, asking 1,000 questions. Didn't get the guys names that was on the truck, but they were great in all aspects. Praying for your safety."

"They flipped the gurney bed over onto the pavement while my father-in-law was strapped to it. The bed was ontop of him. They could not get the bed off of him. Thankfully, there was an police officer and a fireman there that saw it and they helped to get the bed off of him. Scraped the skin off of his forearm, put a large bruise on his head, hurt his back and when he was checked out at the emergency room, he has broken ribs! Noone from this company has reached out to my in-laws about this. My mother-in-law has called and called and when she has been able to get someone on the phone, they give her the run-around about the accident report. They still haven't provided a report."

"Had transport scheduled for 3:30. At 5:07 I called because no one had been here. I was told that we were next after the paramedics finished dropping off another patient at a location that is only a few miles away. Now here we sit at 6:27 and still haven't seen anyone."

"Their employees do their best and I absolutely love all of them. Dispatch could use some work with how they spread the ambulances too thin. One truck for two counties is not good."