Popeyes Louisiana Kitchen 1999 Sibley Boulevard, Calumet City, IL 60409

"This Popeyes is by far the worst. I live down the street. Took me and my children to dine in just so they can say you have to go through the drive-thru. So if you don't have a car you cannot eat at Popeyes at this location. The staff started laughing and said "wow he don't like that". Terrible and unprofessional young black ladies need some customer Etiques..."

"This place is a f...n joke!! I sat after ordering just a sandwich and a LG Mashed potatoes. They asked me to park which was not possible due to vehicles behind me. I was finally able to move forward enough for the next 15 minutes of cars to get there food in a timely manner. After almost 20 minutes I turned off my truck to enter the building myself. After stating I've been waiting for more then 15 minutes, I received a "no you haven't, it hasn't been 15 minutes" from a extremely rude employee! I said look at my receipt that I did not receive After payment for the food.. Then realized that yes it been closer to 20 minutes.. I said forget the order in its entirety and I want a refund. I was still offered the potatoes.. I even refused those due to possible tampering with the food after the actions of all the interactions with multiple employees and the fear of something in the food that shouldn't be.. Stay clear from this place!! Not all Popeyes are like this place.. just this one.. And this is not my first time I've had a problem with this location! Just stay clear from this one.. they are there for a check.. Not to satisfy ANY Customer!"

"I came in this location today Feb 2, 2024 around 11:45 am…. I been coming to this location a month or so, but today I went in to order instead of drive thru. Whoever the dark skin man was with the long locs at the register was very polite. He was doing something when I walked in but he still greeted me and said that he’ll be with me in a minute, which now a days u don’t see that in customer service. Along with that, when he did make my food he washed his hands and also greeted me when I was leaving, and for the first time I had EVERYTHING in my bag. Down to the sauce. Food was also fresh. (Every time I come to this location it is). I was a manager at Popeyes once and I noticed he had on a manager t shirt…. Great pick Popeyes! I don’t know how long he been there but I brag about and appreciate great customer service when I get it… you don’t run into that everyday!! 5 stars for customer service and food!!"

"The customer service sucks the manager is very rude and disrespectful. Me and another customer let them know that we placed orders through the mobile app and he turns his back. The drive thru line was sitting in the street and was not moving. The manager then looks us in the face and says I don’t know what to tell you but I’m not going to take orders inside mind you there were other people in line ordering. The people behind the register were arguiback and forth this place is a joke. I wish I could give this place a negative 20 stars"

"Please don’t go here. Save yourself the trouble. I literally ordered a sandwich and fries because they were out of everything. I sat in the drive-through for over 45 minutes because they asked me to pull up, because they would need to make my food fresh. The only reason that I ended up with food at all was because I had to knock on the window, asking where my order was. They had completely forgotten that they told me to pull up. Please don’t waste your time and go to any other Popeyes. This was ridiculous. I would give the zero stars if I could."