Sherwin-Williams Paint Store

"The counter was so confident in the color I needed based on the builder, so I didn't question it. Needed a gray to match the builder color from 2019 and their choice wasn't the right color. Quick service, but annoyed at the wasted $40 "guess" (now I realize) that I was sold on being the correct paint (no option to buy less than a gallon). I suggest they should revise the builder color book or give better advice on color matching like Lowes provides"

"I took in an old sample of paint and they were able to match that paint perfectly even tho it wasn’t a Sherman Williams paint. That’s amazing!"

"SW Service Tech asked about which quality paint and what sheen and went thru the procedure of making my paint up from a stir stick I keep for color. Gave me the current discount and I was good to go in 20mins. Great job!"

"My experience with Darrick has been exceptional!!! I have visited this store at least a handful of times in the last couple months. Each visit he has been professional, sharing his knowledge and experience, useful tips &advice and kind. I leave feeling confident about my project and valued as a customer!!! The best part is all of his suggestions have been spot on and I’m super happy with my selections for my projects."

"Ordered paint online with no issues. Today I received an email saying the order was cancelled due to not picking up within the 14 day time period which was impossible since it had been one day. I called the store & spoke to Erin to inquire about the issue. She informed me she pushed the wrong button & cancelled the order. I then asked if she could reorder the order for me in her system or over the phone & she then told me she had processed 300 orders today & had people waiting on her so I needed to do it. She was extremely unprofessional and rude and no matter how busy someone is they should not loose their professionalism and helpfulness. Will be re ordering from a different store."