Ashley Store 9841 East US Highway 36, Avon, IN 46123

"Amazing customer service. We went in and was greeted by employee Chad. We explained what we wanted and he showed us exactly what we were looking for. We purchased our Tempur mattress along with our Tempur cooling pillows. Pillows feel great and have made a difference sleeping. We cannot wait for our mattress to be delivered. Thank you Ashley for the great service!!"

"Chad at the Avon, IN store was helpful in knowledge of product and friendly. Very happy with overall experience today. We completed the purchase of a Stearns and Foster Studio Medium Pillow Top mattress and will be eagerly awaiting its delivery. Also happy that they will be taking the old mattress away at time of delivery."

"We have been on a 6 month journey to buy a couch. It didn’t take us this long to buy a car! We ended up purchasing from Ashley because we found the style we were looking for and there was little wait time to receive it. Our experience in the store was Great! Chance greeted us and we explained exactly what we were looking for. He showed us the furniture pieces we were interested in and he left us to look them over. We ended up picking something totally different. Chance was very personable and a pleasure to work with. We came back the next day to finalize everything. Our couch will be ready in 5 days."

"Our Sales Consultant Stephanie was awesome. She greeted us as soon as she seen us, she asked what we were in search of, and took us around. She noticed I was undecided and asked do I need time to decide. Stephanie welcomed us to get her if we need additional assistance. We appreciated all of that because we did not feel rushed on a decision. Stephanie has patience and never changed her expression while we were undecided. She went above and beyond to service our family."

"Enjoyed our experience with the floor staff, however delivery and poor customer service has resulted in a one star review. The delivery of the couch was missing a back cushion. A picture was sent and was informed that day that a replacement would be delivered. Four days later when I called customer service they hadn’t order it yet but said they would. After a week a cushion cover only was delivered not the actually cushion. I called back several times with my order number but stated they couldn’t help me because they didn’t know what couch I had ordered even though they had my order number. Multiple phone calls in and still no help and an incomplete couch. Three weeks in and can’t get a simple cushion sent"