Dollar Car Rental - Montgomery Regional Airport

"Absolutely a scam/fraud... I returned my rental and got the final charge completing the contract. 5hrs later they hit and charged my credit card for a additional $400 for damage to the windshield so they say... No phone call or email to ask me anything just charged me even though there was no damage at time of return... They are thieves and there's no phone number to talk with anyone to make a complaint not even a corporate number where it would fall on deaf ears anyways. Stay away from this location if you don't want to have issues like this just read all the other reviews. I'll never come back here I'd rather walk..."

"I’d give a 1/2 star if I could. Terrible rental company!!! Got stranded at the ATL airport because they “ran out of cars.” I requested a refund over a month ago and I keep getting the same story…”it’s being processed and take 7-10 days.” Don’t trust them!!!"

"I would have given it 5 stars but it wasn't detailed completely and they charge and outrageous price if you return it dirty. They charge an outrageous price per gallon $10 and change per gallon if you don't return it with gas. It was on the paperwork that it was full which it wasn't but I returned it full so my card wouldn't get charged the outrageous price for gas."

"This is my second time renting a vehicle from Dollar. The process was seamless, picking up and dropping off. The representative was nice. I was reimbursed quickly for the hold they placed on your card. The car they gave me was a Kia, which I never drove before. It was clean, and I had no issues with it. I would use them again in the future."

"Don't waste your time and money. Should have listened to the reviews other people left. Will never rent with Dollar again. Showed up for prepaid reservation, spent over an hour trying to pick up the car. Lady at the counter went to the back office multiple times and tried different keys, but the system didn't let her process any. In the end she brought the keys of the car I was given, telling me "hopefully these will work so I can get this rental processed. They did, and I'm finally out and on my way. Got to the car lot and came to find the filthiest car ever. All chairs stained, back seat dirty. With no options left and having spent all that time there, I take the car. Upon return, I'm being given a bill with outstanding charges of $605.45( my rental was supposed to cost $481.05 total) . Upon asking, I'm told it's for the upgraded car that I got. I never asked for an upgrade, now was I told I was being given an upgrade. I tried talking to a manager, none available on a Sunday. I was given his business card, with the mention that the ph no on it is not good, so I'll have to email and wait for response. We'll see if I ever hear back from anyone !!!"