America's Rental Managers

"Great until they have your money, no support after the fact whatsoever. Performed a proper roommate release and my account access was removed before I could even download the signed document. (which was also before my move out date of 3/1) I called to ask about the security deposit and getting the signed roommate release document and was told we had to work it out amongst ourselves, then the agent hung up on me without supplying the signed roommate release document he said he'd supply to me. It seemed like he took offense when I suggested they review their security deposit policy regarding roommate releases. I've rented in the Birmingham area for 5 years and finally purchased my own home. To anyone reading up on rental companies, buy a home if possible. Rates are coming down and the market has cooled substantially in many areas of the Bham metro. My payment is lower on my recent purchase for a bigger place in a nicer area vs the recent rental situation. You won't regret it!"

"Very friendly staff that are super responsive!! I wish our fence was up already but other than that very happy we moved here! Beautiful homes! Just an update, fence was put up so quickly!! The crew that came was so friendly and got everything done so fast. The fence is beautiful and our dogs are super happy! We couldn’t be happier with this big move we made. Thank you for all of your help!!"

"American Rental Management has always been phenomenal! We started renting in April of 2023 and have had zero complaints. Any maintenance request or questions are resolved promptly. The app is always up to date and easy to navigate. I will only rent through ARM!"

"It is a nice experience when you are renting a house but it is not nice when you are getting out. They will do anything to chip away at your deposit. The first problem was a high water bill which happened when the house was vacant before I rented it. Their billing person suggested that I place a maintenance request for a water leak so they can use it to claim the city's water company. I placed the request and they sent a plumber. The plumber spent less than 10 minutes inspecting the house and could not find any leak. The company later on charged me for the plumber's fee which was around $200. I do not remember the exact amount. This maintenance request was not my idea, this came from them. I was just stupid enough to listen to them and do what they asked me to do. Then I had to move out before my contract expired. For this, I paid 3 months of rent as a penalty. So, they took $5085. And they rented the house within two weeks. This three-month penalty clause is to protect the landlord and I understand it especially when the house stays vacant for a long time. It was not the case for me and I expect them to man up and accept that they did not accrue any loss and pay me back some of that money. This clause is to protect them from any loss not use it to charge their client. When I was moving out they gave me a list of things I had to do. I went through the list and did everything they asked me to do including having the carpet cleaned by professionals. The gentleman who inspected the house told me that this was one of the best-maintained houses he ever inspected. Guess what? They want another $195 as a cleaning fee and to replace the microwave bulb. $195 will not kill me. I will pay it because I do not want to hire a lawyer for this. But people taking advantage of poor people like me for their profit makes me angry. Not that the people working here get this money. Some rich boss of theirs taking my money and probably spending it on a fancy dinner or something while I struggle to make ends meet."

"My experience has been good. If I’m not mistaken I was working with Blake when I moved in and he was awesome! The process went fast and smoothly. Blake was very responsive even when I had a few questions after moving in. Maintenance has been good and fast with fixing the small issues I did have. I would highly recommend to anyone to check out ARM first when looking for a nice home."